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Yango Group (company)

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Yango Group
FoundedOctober 2018; 6 years ago (2018-10)
HeadquartersDubai
Area servedOver 25 countries
IndustryIndustry Tech company
URLyango.com

Yango Group is a tech ecosystem which provides multiple services, such as ride-hailing, public transport data, delivery, food delivery, e-grocery, maps, entertainment services and AI voice assistant.

As of 2024, the company’s services operate in more than 25 countries in Europe, Africa, the Middle East, South Asia, and South America. The company's headquarters is located in Dubai.[1][2]

History

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Yango initially started in 2018 as a brand developed by the team of Yandex Taxi and managed by Ridetech International B.V., a subsidiary of Yandex N.V., a Netherlands-registered holding company for the Russian IT conglomerate Yandex LLC.[3][4] As of now Yango Group operates independently with HQ in Dubai.[5]

A Yango car in Espoo, Finland (2020).

Yango's beta ride-hailing app was launched on October 4, 2018, in Abidjan (Ivory Coast) in French.[6] On November 9, 2018, it was launched in Finland.[7] In addition to Helsinki, as of December 2020 Yango operates in Tampere and Turku.[8]

Yango’s ride-hailing business was officially launched in Israel on December 10, 2018.[9] The app was installed by 100,000 users there in the first two weeks.[10] The firm introduced a controversial new business model in the local taxi sector that offered passengers the exact price of rides known in advance.[11] This fixed-price feature has drawn scrutiny from the Israeli Ministry of Transportation because it may violate Israeli law, which mandates that cab drivers can only charge the price indicated by the meter.[12] In March 2020, Yango announced that it would offer the option of working directly with the company to independent licensed taxi drivers, after previously working with drivers only through taxi companies.[13]

Yango launched its ride-hailing service in Accra, Ghana in June 2019.[14][15]

In July 2021, Yango launched in Oslo, Norway.[16] As of November 2021 the ride-hailing business has expanded and is available in Bergen.[17]

In August and October 2021, Yango rolled out its grocery delivery service in Paris and London respectively.[18]

The company continued to expand in Africa and in November 2021 launched ride-hailing platform in Douala and Yaounde, Cameroon.[19]

In November 2021 street-hailing drivers of Côte d'Ivoire organized strikes against Yango blaming the company for working with VTC drivers, which has been outside the scope of the current legislation in the country.[20] This led to establishment of a working group on upgrading the transport law by the Ministry of Transport. Later the VTC concept had been introduced to the legislation, providing Yango and other ride-hailing services in the market with opportunity to obtain temporary licenses.

In December 2021, Yango launched its ride-hailing app in Dakar, Senegal and opened a center for its partner-drivers in the city.[21]

In March 2022, Yango ride-hailing service became available in Zambia.[22]

In 2022, the company closed express delivery services for groceries in Britain and France,[23] shifting to a B2B model focused on Q-commerce, e-commerce, and retail solutions under the Yango Tech brand.[24]

Same year Yango Tech entered the GCC market.[25] As of 2024, the company partnered with Nana, Al Sadhan, Spar.[26][27]

In September 2022, Yango ride-hailing service started its operations in Dubai.[28] As of September 2024, the service was launched in Abu Dhabi in partnership with Abu Dhabi Mobility.[29]

In 2022, its ride-hailing service was also rolled out in Angola, DRC, Azerbaijan, Mozambique and Bolivia.[30][31]

In January 2023, Yango launched its food delivery business in Abidjan, Côte d'Ivoire.[32]

In the beginning of 2023, Yango Tech expanded to Turkey, partnering with PtteM.[33]

In April 2023, the company introduced its food delivery service in Lusaka, Zambia.[34]

In the first part of 2023, the company’s ride-hailing service became available in Namibia, Morocco, Pakistan, Guatemala and Peru.[35][36]

In September 2023, Yango ride-hailing business started operations in Ethiopia, and Yango Tech expanded to India.[37][38] In 2024 the latter partnered with a chain of grocery stores Bombay Gourmet in India.[39]

In 2023, the car rental service Drive Yango in Dubai went live.[40]

In March 2024 it was announced that the company had sold its ride-hailing business in Israel to a local player.[41]

In December 2024, Beninese authorities suspended Yango, accusing it of operating without authorization, and asked Gozem to regularize Yango's situation "within two months".[42]

Special features

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Yango does not have its own cars or drivers, partnering instead with local transport companies and drivers. In countries where the company operates, its partners have opened dedicated driver centers.[43][44]

Permissions controversy

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Yango asks for permission to access certain phone features in order to tailor the user experience. In November 2018, Finland's largest national newspaper Helsingin Sanomat recommended not to download the app due to security risks from data collection.[45] Following an investigation, the Finnish Communications Regulatory Authority found that Yango's terms of service were essentially the same as Uber's.[citation needed] Soon after, Helsingin Sanomat published a follow-up article comparing permission rights requested by various taxi applications; it placed Yango second after Uber.[46]

The taxi activities are prohibited in Estonia and Latvia.[47] In August 2023 the Norwegian and Finnish data privacy authorities told Yango to stop processing data about their citizens in Russia, after the Russian government introduced a legal duty for the company to deliver personal information to the Russian Federal Security Service.[48]

See also

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References

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  1. ^ "RIDETECHNOLOGY GLOBAL FZ-LLC in Dubai". Infobel. 2024-09-27. Retrieved 2024-09-27.
  2. ^ "Yango sets up global office in Dubai". Gulf Business. 2023-10-19. Retrieved 2024-09-27.
  3. ^ "Opencorporates Yango". opencorporates.com. Retrieved 2 May 2023.
  4. ^ "Yango Privacy Policy". yango.com. Retrieved 2 May 2023.
  5. ^ "Togo suspends Russian ride-hailing app Yango".
  6. ^ "Publi-reportage/ Côte d'Ivoire : Lancement à Abidjan d'un service international de commande de taxi via l'application mobile Yango". Abidjan.net. Retrieved 2020-01-13.
  7. ^ "Tech giant Yandex veers into Finnish market disrupting the taxi business with smart mobility service Yango". Helsinki Business Hub. 2019-01-31. Retrieved 2022-06-10.
  8. ^ "Talous | Venäläisen Yandexin kyytipalvelu Yango laajentaa toimintaansa Suomessa Tampereelle ja Turkuun". Helsingin Sanomat (in Finnish). 2020-12-17. Retrieved 2021-01-26.
  9. ^ "Yango challenging Gett in Israel's taxi app market". Globes (in Hebrew). 2019-11-14. Retrieved 2020-01-21.
  10. ^ Orbach, Meir (2019-03-06). "Gett CEO Preparing Employees For IPO". CTECH - www.calcalistech.com. Retrieved 2020-01-15.
  11. ^ כפיר, -דפנה הראל (2019-05-22). "אפליקציית המוניות יאנגו השיקה שירות חדשני: הנוסע יודע את מחיר הנסיעה מראש [Taxi app Yango has launched innovative service: the traveler knows the fare in advance]". פואנטה (in Hebrew). Retrieved 2020-01-22.
  12. ^ Hadar, Udi Etsion and Tomer (2019-07-04). "Israel's Transportation Ministry Goes After Taxi-Hailing Company Yango". CTECH - www.calcalistech.com. Retrieved 2020-01-21.
  13. ^ Orbach, Meir (2020-03-12). "Yandex's Yango Now Welcomes Independent Taxi Drivers". CTECH - www.calcalistech.com. Retrieved 2020-12-15.
  14. ^ "Yango taxi app launched in Ghana". BusinessGhana. 7 June 2019. Retrieved 2020-01-15.
  15. ^ "Yandex launch Yango Taxi App in Ghana". ANONYMOUS GHANA. 2019-06-07. Retrieved 2020-01-15.
  16. ^ Svendsen, Helle Lyng (2021-07-23). "Yango lanserer taxitjeneste i Norge: Vil konkurrere på pris". Nettavisen (in Norwegian). Retrieved 2022-06-08.
  17. ^ Mostad, Magnhild Synnøve (2021-11-04). "(+) Ny aktør satser i Bergen. Samtidig er taxireformens fremtid usikker". Bergensavisen (in Norwegian). Retrieved 2022-06-08.
  18. ^ "Yango Deli Arrives in London". Retail & Leisure International. 2021-10-14. Retrieved 2024-09-25.
  19. ^ Economie, Investir au Cameroun Télécom, Banque, Energie, Com, Média, Droit, Assurances, Gestion publique, Tourisme. "Mobilité : après Douala, Yango, service en ligne de covoiturage, lance ses activités à Yaoundé". Investir au Cameroun (in French). Retrieved 2022-06-10.{{cite web}}: CS1 maint: multiple names: authors list (link)
  20. ^ "Après la grève des taxis-compteurs : voici les conditions que Yango et Uber doivent remplir pour exercer". pressecotedivoire.ci (in French). Retrieved 2024-11-03.
  21. ^ "Transport : Yango, le taxi en ligne débarque au Sénégal | Socialnetlink". Actualités technologiques et startup au Sénégal et en Afrique (in French). 2021-12-10. Retrieved 2022-06-10.
  22. ^ "Yango Introduces Added Features in Zambia to Enhance the Safety of Partner Drivers and Users". techtrends.co.zm.
  23. ^ "Yandex 15-Minute Grocery Business Exploring Options in Europe". Bloomberg.com. 2022-03-30. Retrieved 2024-11-02.
  24. ^ "Yandex closes delivery services in Paris, London, to sell technologies". interfax.com. Retrieved 2024-11-02.
  25. ^ Mehta, Vibha (2023-01-11). "Exclusive: Yango Deli Tech Enters The UAE Market". Construction Business News Middle East. Retrieved 2024-09-27.
  26. ^ Mehta, Vibha (2023-01-11). "Exclusive: Yango Deli Tech Enters The UAE Market". Construction Business News Middle East. Retrieved 2024-09-27.
  27. ^ Writer, Content (2024-09-18). "Exclusive: Yango Tech, Al Sadhan, And SPAR Partner To Advance Saudi Retail Landscape". Construction Business News Middle East. Retrieved 2024-09-27.
  28. ^ Gee, Shelby (2022-09-29). "Yango: International ride hailing app launches in Dubai". WhatsOn.ae. Retrieved 2024-09-27.
  29. ^ "The Integrated Transport Centre (Abu Dhabi Mobility) Provides Public Taxi Booking Service Through Yango Smart Transport App". admobility.gov.ae. 30 September 2024. Retrieved 2 November 2024.
  30. ^ Costa, Tatiana (2022-04-29). "Yango arrives in Angola and is looking for drivers". Ver Angola. Retrieved 2024-09-27.
  31. ^ "Yango, el servicio internacional para pedir viajes, llega a La Paz". Ver Angola (in Spanish). 2022-08-24. Retrieved 2024-09-27.
  32. ^ "Restauration: le service Yango Deli désormais disponible à Abidjan". Abidjan.net News (in French). 2023-01-17.
  33. ^ "Yango Deli Tech partners with PtteM to launch e-grocery service". Yango. 2023-01-24.
  34. ^ "New Yango Deli service launched". Zambian Eye. 2023-04-04.
  35. ^ Staff Reporter (2023-02-02). "International ride-hailing service launches in Namibia". New Era.
  36. ^ "International ride-hailing service Yango launched in Lahore, Islamabad". dailytimes.com.pk. 2023-07-18.
  37. ^ Ashiru, Grace (2023-11-13). "Yango's Ride-Hailing Service Expands to Addis Ababa". Tech In Africa.
  38. ^ "Yango Tech expands to India, bringing retail tech solutions and expertise to the market". CRN India. 2023-09-04.
  39. ^ "Yango Tech expands to India, bringing retail tech solutions and expertise to the market". CRN India. 2023-09-04.
  40. ^ https://www.biznesstransform.com/ride-hailing-service-yango-launches-in-dubai-with-comfort-and-premier-service-offerings/
  41. ^ Kabir, Omer (2024-03-21). "Yango divests Israeli taxi operations to local investors". Calcalistech. Retrieved 2024-09-25.
  42. ^ "Bénin: l'opérateur VTC Yango suspendu". www.rfi.fr (in French). 2024-12-08. Retrieved 2024-09-25.
  43. ^ "Ride-hailing app Yango launches in Bucharest". Business Review (in Romanian). 2019-06-27. Retrieved 2020-01-15.
  44. ^ כפיר, -דפנה הראל (2019-05-22). "אפליקציית המוניות יאנגו השיקה שירות חדשני: הנוסע יודע את מחיר הנסיעה מראש [Taxi app Yango has launched innovative service: the traveler knows the fare in advance]". פואנטה (in Hebrew). Retrieved 2020-01-22.
  45. ^ "Helsingissä toimintansa aloittanut venäläinen taksipalvelu voi saada kuvasi ja tietoja SIM-kortistasi". Helsingin Sanomat (in Finnish). 2018-11-11. Retrieved 2020-01-15.
  46. ^ "Taksi Helsinki haluaa oikeuden käyttäjänsä kalenteriin ja lähettää sähköpostia – HS vertaili eri taksisovellusten tietoturvaa, tämä kannattaa tietää ennen kuin annat sovelluksille luvan [Taxi in Helsinki wants the right to the user's calendar and email - HS compares the security of different taxi applications, this is worth knowing before allowing your apps]". Helsingin Sanomat (in Finnish). 2018-11-22. Retrieved 2020-01-15.
  47. ^ Yandex NV wil zonder Russische activiteiten verder vanuit Nederland; taxidienst Yango verboden in Estland en Letland, November 25, 2022
  48. ^ "Datatilsynet: – Taxiteneste overfører personopplysningar om norske innbyggjarar til Russland [Data Protection Authority: - Taxi service transfers personal information about Norwegian residents to Russia]". NRK (in Norwegian). 2023-08-08. Retrieved 2023-08-08.
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