Wikipedia talk:Request an account

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Removal of tool access

I haven't been able to put as much time into the projects recently as I would need to be, and I can't really see this changing in the immediate future.

Could I have my access to the ACC tool removed, and the account creator permission removed please.

Thanks, ~~ Alex Noble/1-2/TRB 08:04, 28 August 2022 (UTC)[reply]

Done — JJMC89 (T·C) 08:13, 28 August 2022 (UTC)[reply]

Help

Could anyone familiar with this area perhaps look at User talk:76.142.121.185 and offer their ideas as to why they might be prevented from creating or even requesting an account? They should be able to, as the block on their IP allows account creation, but they say they can't. 331dot (talk) 08:02, 6 September 2023 (UTC)[reply]

Question

Pls, how can I get permission for ACC and tools.Uncle Bash007 (talk) 18:26, 18 February 2024 (UTC)[reply]

@Uncle Bash007: Follow the instructions here: Wikipedia:Request an account/Guide#Registering for use - FlightTime (open channel) 18:30, 18 February 2024 (UTC)[reply]

Thanks much @FlightTime Uncle Bash007 (talk) 18:36, 18 February 2024 (UTC)[reply]

You're welcome. - FlightTime (open channel) 18:40, 18 February 2024 (UTC)[reply]

Current backlog?

Hi ACC team, how far is the current backlog? A VRT customer wanted to check on their request (ticket:2024073010007012). — xaosflux ^Talk 14:24, 30 July 2024 (UTC)[reply]

I'll leave a note on the ticket on this specific request for it has already been responded to and is closed.

For the more general answer, we have 16 requests open right now in the main queue, all but one of which are less than 18h old. The larger concern is the queue awaiting checkuser attention, which is nearly 200 requests long, the oldest of which are in the range of 3mo old. Anyone (who can read XML) can pull the current queue lengths from ACC's API at https://accounts.wmflabs.org/api.php?action=status stwalkerster (talk) 19:52, 30 July 2024 (UTC)[reply]

Weird situation - user not receiving temp password emails when account created

I have been working with a user who needs an account created and IPBE granted (thus, the request coming to the checkusers-en VRT queue). We have no difficulty communicating through the VRT interface. However, I have twice created an account for the user, and neither time has he received the email that would give him the temporary password for the account; it wasn't in his spam folder, and no trace could be found of it being rejected. I asked him to ensure that his contacts lists included both *wikimedia.org and *wikipedia.org as recognized contacts, and he says he has done that. Nonetheless, the same results with the second attempt at creating an account - no email, nothing in spam, nothing flagged by his filters, etc. Has anyone else encountered this situation? Any additional suggestions? Risker (talk) 17:56, 28 November 2024 (UTC)[reply]