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Hitech Panruti!!!

When we go inside the Municipality office in Panruti, (Tamil Nadu) we will get a dought that, we are in any foreign embassy…

The office is very neat and clean, full of gardening with croutons and artificial lawn, near by we are having wonderful set up for Rainwater harvesting model.

There is no attendance register for the municipality staffs to sign. In watchman gate there is a computer, the staffs want to show their fingerprints on that, and they will be presented…. If, staff come late by oneminute, it will take as Municipality Office latecomer. If, they come by half-an-hour late then computer will decide they are in leave. So that all the staffs are coming on time.

This checking is not only for municipality staffs, also for the vehicles of the municipality, whether it may be commissioner jeep or wastage lorry there is a punching card each entry will be registered, by that they can come to know in and out timings of vehicles, driver name all are registered.

When entering into the office we cannot see any files with dust, each section of the office is partitioned and in every table there is computer. All the staffs are given uniforms.


“Improvement is not only in this, In Service also”, told by the siiting chairman Thiru.Panchavarnam (Congress). He is the man behind all this. We cannot hear corruption in this office, there is no time waste in getting any certificates, all are open in this office. In office corridor a touch screen computer is displayed to know the tax for each individuals to know their own house tax charges. Near by the counter pay your tax and see information screen whether tax is payed correctly or not. There is no secret on this.


Water tax, Shop tax, Birth-death certificates, House plan approval all can get on this procedure. There is no need to come to municipality to see tax rates for you, simply send a SMS to the municipality, in a second they are giving total taxation charges (after paying taxes they are sending thanks SMS, and it contains the amount of tax paid, for this Aircel Mobile company has opened automatic message server separately to the Municipality).




The Main work of municipalities is to put new water line, house plan approvals…. For this many peoples may searching for years, but in this municipality they hardly giving it in one week.

When looking all this, It will be feel like a Dream, But it is true. These are not changed on one day, that was also not possible. “To change this , it takes eight years for me ” Thiru .Panjavarnam added.

In 1996 he became chairman of this municipality from Congress party, in the municipality he is only man came from Congress, rest of the members are from various parties, he is having good image on the public by his wonder full work, so that there is anti-politics in municipality.

“When, I came as Chairman I don’t know what are going in meetings? Officers will come, speak, and decide something in the meetings and go back, Then I doughted why we are here? when peoples coming with problems, no good replies, unwanted reasons from the officers

“I was not Studied, I also didn’t know any thing about computer on that days, but I came know that, recording all the details in computer we can solve many problems, so I kept a computer engineer called Thiru. Sethusankar and started the work, I didn’t ask any assistance from government, we had prepared certificate formats, application formats. Now, we are having all the details of Panruti town in our fingertips. We are having the total birth-death details for the last 40 years; if anyone missed their certificate can come and get a copy in a easy way

The entire contract details issued by the municipality is fixed in the notice board and also in my room, any one can come and can clarify on any dought. I pasted the telephones bills in the all the places of the office, by that the telephone rates came down to earth. “No persons will not go in wrong way, If public questions?”




All this details also available in the Panruti Municipality website, all the formats certificates you can download from the website, all the municipalities in Tamil Nadu also can use this same formats to manage.

From World bank officers to Ward officers came and saw the management and surprised, near by Mr.Panjavarnam met Indian President Mr.A.P.J.Abdul Kalam, he told about the municipality activities, “Is it possible?” asked Indian President.


Many municipalities chairman’s saw the model and told, “This will not suit for our Municipalities”, I told them I also think the same, but I tried and made this much. I am advising all the municipalities, “But no body is interested” replied sadly.



Sethu Sankar


Insurance to peoples:


He is having some schemes to finished in near by month, when we a heard that we will get envoy on Panruti public!!!


The total city is to be surveyed and saved in computer, here after there will not be boundary problems with near by neighbors… no need to go to police station to give cases… simply come to municipality check with touch screen computer and clarify the land boundaries…they had started this now, it will be finished in near by month, they are going to give an Identity card to each persons in the city. It carries photo, address, blood group, house tax no. water tax no., passport no. driving license, ration card no. bank passbook no. electricity no. gas connection nos. are all available on the card. Upto to now they had issued in 5 wards in the town.

The municipality is going to insure all persons in the city, from 3 months baby to 70 years old. Each individual will be insured for Rs.10000. The member and individual mutually want to pay Rs.3.40 as premium.

Each complaint will have a serial no. By that they can check the status of the complaint in touch screen computer kept in municipality office. You can check through SMS by typing the Complaint no.

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