User:SmokeyJoe/CERFC

General questions

These questions are intended to try to determine what you may consider the "baseline" between what should be considered "valid collegiate discourse" and what should be considered "violation of the civility policy" (incivility). Please be as specific as you can in your responses.

Written versus spoken communication

When one is physically present when speaking with another person, body language, intonation, setting, and other physical factors, can suggest the intent of words in a way that words written on a page cannot.

Collegiality

Example: if a person is having a casual conversation with friends over a table covered with beer glasses and one of them wishes to contest a point another has made they might prefect their remarks with "listen up asshole and I'll explain it to you." If they are smiling and raising a glass towards the person this remark is pointed, it can help the words to be taken in the lighthearted manner in which it was intended.

Should such interaction as noted in the example above be considered incivility in the collegiate, collaborative environment of Wikipedia? Should the talk page location matter (such as whether the discussion is on a user talk page, an article talk page, or Wikipedia project-space talk page)?

Reply: No. "listen up asshole and I'll explain it to you" is never appropriate in a public environment. All these wiki pages are public environments. --SmokeyJoe (talk) 01:12, 30 October 2012 (UTC)

Profanity

Should all profanity (such as the use of "bad words", "four letter words", "the Seven dirty words", etc.), be considered incivility?

Reply: Yes. Profanity is incivil in a public place such as this. There are degrees if incivility. Gratuitous profanity users should be warned according the the established level of warnings, and then given shot blocks of arithmetically increasing duration (30 minutes, 60 minutes, 90 minutes, ...) --SmokeyJoe (talk) 01:15, 30 October 2012 (UTC)

All caps/wiki markup

There is an established convention when using technology to communicate through a typed format that WRITING IN ALL CAPS is considered "yelling" and is generally not acceptable. Individuals also sometimes use italics bolding green or other colored text or even enlarged text or other formatting code to attempt to indicate intonation, or to otherwise emphasize their comments.

Should there be limits as to when this type of formatting should be used in a discussion? Is there any type of formatting which should never be acceptable in a discussion?

Reply: Maybe, but I have not seen this as a cause for action. New computer users often need just a little education. Where I may have seen this problem, I think it was more of a problem that the user was repeating himself excessively, not the formatting per se. --SmokeyJoe (talk) 01:17, 30 October 2012 (UTC)

Enforcement and sanctions

Responsibility for enforcement

Who is responsible for maintaining a civil environment for collegiate discussion? Should it be it the responsibility of administrators, the arbitration committee, the broader Wikipedia community, or some combination of these?

Reply: The community is responsible. Raising an issue of incivility is first the role of someone already in the conversation. Senior Wikipedians should not go looking for incivility. Once notified, all senior Wikipedians should intervene once, of they consider the complaint valid. A failure to stop with the incivility should be met with templated warnings, going through the levels. A single editor should only leave a warning for a particular user once. After that, leave it to others, or ask others to review. Non administrators may give the lower-level warnings. High level warnings are reserved for administrators. If warnings are not heeded, begin imposing blocks, initially short (30 minutes), and increasing arithmetically for subsequent repetation of the incivility. Jumping to long blocks is an over-reaction. Arb Com should only become involved in cases of dispute amongs administrators over the use of blocks or other adminsitrative tools. Arb Com members may act on their own, but would be well advised to be slow to react. --SmokeyJoe (talk) 01:25, 30 October 2012 (UTC)

Appropriate sanctions

What sanctions, if any, do you think are appropriate for incivility? Should blocking be considered an appropriate response to incivility? Should topic banning or interaction banning be considered an appropriate response?

Reply: Block, initially for 30 minutes, and increase by 30 minutes each time a new block is needed. Do not over-heavily block. Topic banning is not an appropriate remedy for incivility, although it may be appropriate for an underlying issue. --SmokeyJoe (talk) 01:27, 30 October 2012 (UTC)

Context

Should the context of the situation be taken into account when considering whether to apply sanctions to the individual due to incivility?

Reply: Context is nearly everything. Every action should consider the context. For any exceptions, write a bot. --SmokeyJoe (talk) 01:28, 30 October 2012 (UTC)

Severity

How severe should a single incident of incivility need to be to merit some sort of sanction?

Reply: The first incident should result in a message or a level 1 warning. Then level 2. then level 3. Then level 4. Then a 30 minute block. Then 60 minutes. Then 90, 120, 180, increasing forever arithmetically. Admins need to resist the urge to escalate geometrically. --SmokeyJoe (talk) 01:30, 30 October 2012 (UTC)

Instances of incivility

Should multiple instances of incivility in the same discussion be considered one offense or several? If a user is civil most of the time, but occasionally has instances of incivility, should these incidents be excused? If so, how often should such incivility be excused?

Reply: Isolated incivility amongst a period of civility is a pointer to there being a context that should be considered. Regardless, warnings and short blocks should result from persistent incivility regardless of productive work elsewhere. --SmokeyJoe (talk) 01:32, 30 October 2012 (UTC)

Weighing incivility and contributions

Should the quality and/or number of contributions an individual makes outside of discussions have any bearing on whether an individual should be sanctioned due to incivility? Should the incidents of incivility be taken on their own as a separate concern?

Reply: To a limited extent only. A regular contributor should be given more latitude than a non-contributor. A prolific contributor may be being baited, and this may be hard to find. Regardless, warnings and short blocks may be used. A prolific contributor occassionally becoming incivil may benefit well from a short block. --SmokeyJoe (talk) 01:34, 30 October 2012 (UTC)

Outcry

In the past, when an individual has been blocked from editing due to "violating the civility policy" (incivility), there has, at times, been an outcry from others concerning the block, and sometimes the block has been overturned subsequent to that outcry.

In an effort to reduce incidences of such an outcry ("drama"), should incivility be deprecated as an appropriate reason for blocking an individual? Should admins instead be required to have a more specific reason (such as personal attacks, harassment of another user, etc.), when blocking a user for incivility?

Reply:

AN/I prerequisite

Should a demonstrable consensus formed through discussion at WP:AN/I (or other appropriate forum) be required as a prerequisite to blocking an individual due to incivility? If so, should there be a minimum time frame for such discussions to remain open before the individual may be blocked?

Reply: No, but every warning must be preceded by a lower level warning from otehr editors, and every block after the first 30 minute block must be preceded by the short blocks from other administrators. Requiring a discussion for every response to an incivil outburst is too onerous on the responsible Wikipedians. --SmokeyJoe (talk) 01:36, 30 October 2012 (UTC)

RFC prerequisite

A request for comment (RFC) gives the community the opportunity to discuss a behavioural concern (such as incivility) directly with the individual, with the intended goal of attempting to find a voluntary solution.

Should an RFC be required as a prerequisite for blocking a user of incivility? Should it be suggested and/or encouraged?

Reply: No. A RFC should be reserved for something more complicated than isolated incivility. Swearing should result in a a swift and brief rebuke, not an ongoing dramafest. --SmokeyJoe (talk) 01:38, 30 October 2012 (UTC)

Personal Attacks

Requests for adminship

Wikipedia:Requests for adminship (RFA) is a place where an editor requests the additional tools and responsibilities of adminship. In the discussion concerning the specific request, each commenting editor is to convey whether (and why) they would (or would not) trust the requester with those tools and responsibilities. Due to this, typically the requester's actions, behaviour, and contributions are noted, evaluated, and sometimes discussed.

Due to the nature of RFA (a question of trusting an individual), should it be considered necessary for the standards concerning personal attacks be somewhat relaxed at RFA? What, if any, should be the limits to this? How personal is "too personal" at an RFA? What types of criticisms cross the line between being considered merely an evaluation of a candidate and being considered an unwarranted attack? Should comments considered to cross that line be left alone, stricken, moved to the talk page, or simply removed altogether?

Reply: RFA posts should be held to the same standard as on any page. Personal attacks may be removed, but any relevant substance of any post should remain. Individuals should not be topic banned from RFA; RFA is not reserved for any elite. --SmokeyJoe (talk) 01:40, 30 October 2012 (UTC)

Attacking an idea

The Wikipedia community has a long tradition of not tolerating personal attacks. However, it may be difficult to differentiate whether an individual is commenting on a user's ideas or is commenting on the user themselves. The same is true concerning whether an individual may understand a particular idea.

How should this be determined? Should any of the following be considered a personal attack? Should any of these comments be considered the kind of incivility that we should not tolerate on Wikipedia?

"That idea is stupid"

"That is idiotic"

"That is yet another one of <username of proposer>'s stupid ideas and should be ignored"

"You don't understand/misunderstand"

"You aren't listening"

"You don't care about the idea"

Reply: These are difficult boundary zones that require judgement from senior Wikipedians. The above six examples look to be unjustified, but there may be a wider context. Some ideas are stupid. Everyone should avoid personally identifying with ideas. --SmokeyJoe (talk) 01:43, 30 October 2012 (UTC)

Rate examples

In this section example comments will be presented. You are asked to evaluate each comment on the following scale:

1 = Always acceptable
2 = Usually acceptable
3 = Acceptability entirely dependent on the context of specific situation
4 = Usually not acceptable
5 = Never acceptable

Proposals or content discussions

I assume you realize how foolish this idea sounds to the rest of us

rating:3

Typical of the foolishness I have come to expect from this user

rating:3

After looking over your recent edits it is clear that you are incompetent.

rating:3

Anyone with a username like that is obviously here for the wrong reasons

rating:3

You seem to have a conflict of interest in that you appear to be interested in a nationalist point of view.

rating:2

It is obvious that your purpose here is to promote your nationalist point of view.

rating:2

You are clearly here to support your nationalist point of view, Wikipedia would be better off without you.

rating:5

This is the stupidest proposal I have seen in a very long time.

rating:4

Whoever proposed this should have their head examined

rating:4

I don't know how anyone could support such an idiotic proposal.

rating:4

This proposal is retarded.

rating:4

The person who initiated this discussion is a moron.

rating:5

This proposal is crap.

rating:4

This proposal is a waste of everyone's time.

rating:2

What a fucking waste this whole discussion has been

rating:4

A shitty proposal from a shitty editor.

rating:5

The OP is a clueless idiot.

rating:3

Please just stop talking, nobody is listening anyway.

rating:3

Just shut up already.

rating:3

File your sockpuppet investigation or STFU.

rating:3

Shut your fucking mouth before you say something else stupid.

rating:4

admin actions

The blocking admin has a long history of questionable judgements.

rating:1

The blocking admin needs to be desysopped if this is representative of their decision making abilities.

rating:1

The blocking admin is well known as an abusive rule nazi.

rating:2

I'm sure their admin cronies will just censor me like they do to anyone who points out the hypocrisy of all WP admins, but this was a terrible block.

rating:2

How could anyone with a brain in their head think it was ok to issue a block like this?

rating:4

possible trolling

Your comments look more like trolling to me.

rating:1

Stop trolling or I will find an admin to block you.

rating:2

All I can say about this user is "obvious troll is obvious".

rating:1

Go troll somewhere else.

rating:2

Somebody block this troll so those of us that are here in good faith can continue without them.

rating:2

removal of comments

(Assume all removals were done by a single user and are not part of a suppression action for privacy, libel, etc)

Comment removed from conversation with edit summary "removed off topic trolling"

rating:3

Comment removed from a conversation and replaced with <redacted> or {{RPA}}

rating3

Entire discussion closed and/or collapsed using {{hat}} or other such formatting

rating:3

Comment removed from a conversation and replaced with "redacted twattery, don't post here again" with posting users signature still attached

rating:4

Comment removed from conversation and replaced with File:DoNotFeedTroll.svg

rating:3

Enforcement scenarios

The general idea that Wikipedians should try to treat each other with a minimum of dignity and respect is widely accepted. Where we seem to have a serious problem is the enforcement or lack thereof of this ideal. This section will submit various scenarios and ask to you to suggest what an appropriate response would be. Possible options include:

ignoring it
warning the users involved
WP:RFC, WP:ANI, or other community discussions,
blocking, either indefinitely or for a set period of time
topic or interaction banning
Any other response you feel would be appropriate

Please bear in mind that what is being asked for is not what you believe would happen but what you believe should happen.

Scenario 1

Two users are in a dispute regarding the name of a particular article on a geographic region. The debate is long and convoluted, and the motivations of the two users unclear to those unfamiliar with the topic. They have not used any form of dispute resolution to resolve the content dispute. They have not edit warred in the article but the discussion on the talk page has gotten extremely long and seems to be devolving into the users accusing one another of having ethnic/nationalist motivations. One users has said "You only believe that because you were educated in the Fubarian school system which filled your head with their lies." To which the other user replies "That is exactly what I would expect from someone who live in Kerzbleckistan. Everyone knows that Fubaritol has always been part of our great empire. Only Kerzblecki fat heads believe it isn't. "

Response: Proceed down the path of excalation of warnings and short blocks of arithmetically increasing duration for any continued incivility. This looks like the point of first warning. Advise them to keep it civil. --SmokeyJoe (talk) 02:07, 30 October 2012 (UTC)

Scenario 2

A long term user is blocked for edit warring. The proof that they did edit war is clear and obvious. On their talk page they are hosting a discussion regarding the block but are not formally appealing it using the unblock template. The blocking admin, seeing this discussion of their actions, attempts to explain that they are not making a value judgement on the appropriateness of the edits, just doing their job by enforcing the edit warring policy. The blocked user removes the admins actual comments but leaves their signature attached to the phrase "asshattery removed". Several of the blocked users friends comment on what a dumb block it is, how the blocking admin is a disgrace, that they should be desysopped, and sp on. The blocking admin comments again, asking that they either be allowed to participate in the discussion or that their comments and all discussion of them be removed entirely, not replaced with an insult with his signature attached to it. The blocked user again removes the admin's comments and adds the same insulting phrase in their place.

Response

Admins should consider using their judgement in enforcing edit warring policy. Rarely will judgment be needed (edit warring must be stopped), but an admin should never claim to not require judgement.

Warn for the "asshattery" incivility (as per the system of excalation of warnings to short blocks increasing arithmetically).

The admin interacting here should ignore the usertalk page for at least 24 hours. --SmokeyJoe (talk) 02:11, 30 October 2012 (UTC)

Scenario 3

A user is apparently an expert in the field of eighteenth-century horse drawn carriages. Practically every word Wikipedia has on this subject was written by them. Their content contributions are generally above reproach. Unfortunately they are also extremely abrasive in interpersonal conversations. They routinely tell any user who disagrees with them to fuck off, that they were obviously educated in a barn, that their ignorance is matched only by what a douchebag they are, and so forth. They also exhibit a tendency to actually be on the correct side of an argument when they are at their most abrasive. They apparently believe that this excuses their condescension and insults. One such incident is brought up at WP:ANI. It is approximately the fifteenth time such an incident has occurred. Again, the user is making excellent content contributions and is probably right as to the facts of the actual dispute, but they have verbally abused the user who disagrees with them, insulting their intelligence and using profanity. An admin decides to block them for chronic incivility about three hours into the conversation at the noticeboard.

Response:

For incivility, give a low level warning. If they continue with incivility, repeat the warnings up the levels. When the warnings exhaust, give a 30 minute block. If the incivility continues, block for 60 minutes, then 90, then 120, increasing arithmetically indefinitely. (Do not excalate geometrically). A different editor should give each warning. A different admin should give each block.

Previous incidents that were not responded to previously do not count in the response escalation. --SmokeyJoe (talk) 02:17, 30 October 2012 (UTC)

Scenario 4

Users A and B are in a dispute. They have already stated their positions many times each. As previously uninvolved users begin commenting on the situation user A stops commenting on the relevant talk page. User B opens a thread on user A's user talk page relating to the dispute and challenging user A's position. User A posts a reply indicating they feel they have stated their position enough times and they do not see any purpose in continuing. User B replies, asking for more details about some aspect of the dispute. User A closes the discussion on their talk page and in both a closing comment and their edit summary they say "User B please stop posting here." User B posts again anyway. User A removes their comments and in their edit summary they write "Stay the fuck off my fucking talk page, LIKE I SAID ALREADY."

Response:

Warn A for incivility (even though it seems unfair).

Advise A to not respond to B's posts on his talk page. Advise A that he may remove B's posts. Advise B that if he reverts A's removals, he will be subject to WP:3R (but A will not). Advise both to listen to the previously uninvolved users. --SmokeyJoe (talk) 02:21, 30 October 2012 (UTC)

Scenario 5

A user is unfailingly civil in their on-wiki interactions with other users. They have never been blocked. Yet it is discovered that on an off-wiki forum dedicated to discussing Wikipedia they constantly make grossly insulting profane remarks about other WP users. Another user emails them asking about this discrepancy, and they receive an email reply through the Wikipedia email system that is equally insulting and profane. When the issue is brought up at WP:ANI the user is again perfectly polite. They openly acknowledge that they are in fact the user making the comments on the off-wiki forum, and that they sent an insulting email. They feel none of that is relevant as their on-wiki communication has been above reproach.

Response:

This is a dangerously clever user. Treat interactions with him carefully. They may well be playing other games. However, off site activities and email (not sent from Wikipedia) are out-of-scope for civility enforcement. --SmokeyJoe (talk) 02:24, 30 October 2012 (UTC)

Scenario 6

The Wikipedia community is in a time of crisis. Arguments about civility are leading to more and more disruption and the project seems in danger of losing many long time contributors as a result. In desperation, the community decides to appoint one user to modify WP:CIVIL in any way they see fit in order to resolve these issues and restore order. In their wisdom they select you as that person.

Response:

Policy is not simply "prescriptive". This will not work. This is an issue of behavioural change being required. However, I would write in the following advice to senior Wikipedians and administrators: "For incivility, give a low level warning. If they continue with incivility, repeat the warnings up the levels. When the warnings exhaust, give a 30 minute block. If the incivility continues, block for 60 minutes, then 90, then 120, increasing arithmetically indefinitely. (Do not escalate geometrically). A different editor should give each warning. A different admin should give each block. Previous incidents that were not responded to previously do not count in the response escalation." --SmokeyJoe (talk) 02:28, 30 October 2012 (UTC)

Comments

Please use this section for any additional comments, observations, recommendations, etc.

Civility is a simple matter, and so responses should be simple. Lengthy discussions about simple matters are a bad idea. I advise:

For incivility, give a low level warning. If they continue with incivility, repeat the warnings up the levels. When the warnings exhaust, give a 30 minute block. If the incivility continues, block for 60 minutes, then 90, then 120, increasing arithmetically indefinitely. (Do not escalate geometrically). A different editor should give each warning. A different admin should give each block.

Admins should not be drawn into discussions with the infringer about incivility. Just warn or block and move on. But do warn and block with less hesitation. If you hesitate, the infringer is rewarded for their incivility. It then may escalate. Do not be tempted to go straight to length blocks. No single incident is worth a lengthy block. However, the failure to learn from a series of warnings and short blocks justifies a lengthier block. This is not so hard to do, and it achieves short term peace, and the infringer does not establish a continuing habit. --SmokeyJoe (talk) 02:33, 30 October 2012 (UTC)