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Comparison of groupware user features refers to a comparison of various features of groupware as they affect the user experience for individuals using that groupware.

Groupware refers to a computer application or mobile app designed to provide a variety of functions for a team or group to work together and to communicate, about specific projects, or ongoing efforts, or shared resources, or common discussion topics, or editing of online shared files or documents, or any mixture of those basic areas.

Specific programs

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"Groupware" refers to a number of varied applications that are designed to enable communication amongst members of a team, either within a company, a project, or some other group effort. these applications may incorporate a vast range of features and functions, rather than a single specialized function. Such platforms may include instant messaging, document sharing, visual diagrams, voice conference, and many other team-oriented features.

Microsoft Yammer

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Yammer is a freemium enterprise social networking service used for private communication within organizations. Access to a Yammer network is determined by a user's Internet domain so that only individuals with approved email addresses may join their respective networks.[1]

The service began as an internal communication system for the genealogy website Geni.com,[2] and was launched as an independent product in 2008.[3] Microsoft later acquired Yammer in 2012 for US$1.2 billion.[4] Currently Yammer is included in all enterprise plans of Office 365 and Microsoft 365.

Adobe Connect

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Adobe Connect (formerly Presedia Publishing System, Macromedia Breeze, and Adobe Acrobat Connect Pro) is a suite of software for remote training, web conferencing, presentation, and desktop sharing. All meeting rooms are organized into 'pods'; with each pod performing a specific role (e.g. chat, whiteboard, note etc.) Adobe Connect was formerly part of the Adobe Acrobat family and has changed names several times.

Google Workspace

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Google Workspace,[5] formerly known as G Suite, is a collection of cloud computing, productivity and collaboration tools, software and products developed and marketed by Google. It was first launched in 2006 as Google Apps for Your Domain[citation needed] and rebranded as G Suite in 2016. Google Workspace consists of Gmail, Contacts, Calendar, Meet and Chat for communication; Currents for employee engagement; Drive for storage; and the Google Docs suite for content creation. An Admin Panel is provided for managing users and services.[6][7] Depending on edition Google Workspace may also include the digital interactive whiteboard Jamboard and an option to purchase such add-ons as the telephony service Voice. The education edition adds a learning platform Google Classroom and as of October 2020 retains the name G Suite for Education.[5]

While most of these services are individually available at no cost to consumers who use their free Google (Gmail) accounts, Google Workspace adds enterprise features such as custom email addresses at a domain (e.g. @yourcompany.com), an option for unlimited Drive storage, additional administrative tools and advanced settings, as well as 24/7 phone and email support.[7]

Being based in Google's data centers, data and information are saved directly and then synchronized to other data centers for backup purposes. Unlike the free, consumer-facing services, Google Workspace users do not see advertisements while using the services, and information and data in Google Workspace accounts do not get used for advertisement purposes. Furthermore, Google Workspace administrators can fine-tune security and privacy settings.

Google Chat

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Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, similar to competitors Slack and Microsoft Teams, along with a group messaging function that allows Google Drive content sharing. It is one of two apps that constitute the replacement for Google Hangouts, the other being Google Meet. Google planned to begin retiring Google Hangouts in October 2019.[8]

The current version is for Google Workspace, (formerly G Suite until October 2020[9]) customers only, with identical features in all packages except a lack of Vault data retention in the Basic package.[10] However, in October 2020, Google announced plans to open Google Chat up to consumers as early as 2021, once Hangouts has been officially retired.[11]

Slack

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Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.[12] Content, including files, conversations, and people, is all searchable within Slack. Users can add emoji buttons to their messages, on which other users can then click to express their reactions to messages.[13][14]

Slack's free plan allows only the 10,000 most recent messages to be viewed and searched.[15] On March 18, 2020, Slack redesigned its platform to simplify and customize the user experience.[16]

Slack teams allow communities, groups, or teams to join a "workspace" via a specific URL or invitation sent by a team admin or owner.[17] Although Slack was developed for professional and organizational communication, it has been adopted as a community platform, replacing message boards or social media groups.[18]

Public channels allow team members to communicate without the use of email or group SMS (texting). Public channels are open to everyone in the workspace.[19] Private channels allow for private conversation between smaller sub-groups. These private channels can be used to organize large teams.[19] Direct messages allow users to send private messages to specific users rather than a group of people. Direct messages can include up to nine people. Once started, a direct message group can be converted into a private channel.[citation needed]

Slack integrates with many third-party services and supports community-built integrations, including Google Drive, Trello, Dropbox, Box, Heroku, IBM Bluemix, Crashlytics, GitHub, Runscope, Zendesk[20][21] and Zapier.[22] In December 2015, Slack launched their software application ("app") directory, consisting of over 150 integrations that users can install.[23]

In March 2018, Slack announced a partnership with financial and human capital management firm Workday. This integration allows Workday customers to access Workday features directly from the Slack interface.[24][25]

Discord

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Discord is built to create and manage private and public communities. It gives users access to tools focused around communication like voice and video calls, persistent chat rooms and integrations with other gamer-focused services.[26]

Discord communities are organized into discrete collections of channels called servers. A user can create servers for free, manage their public visibility and create one or more channels within that server.[26]

Starting October 2017, Discord allows game developers and publishers to verify their servers. Verified servers, like verified accounts on social media sites, have badge to mark them as official communities. Verified servers are moderated by the developer's or publisher's own moderation team. Verification was later extended in February 2018 to include esports teams and musical artists.[27][28][29]

By the end of 2017, about 450 servers were verified.[30] Approximately 1790 servers are verified as of December 2020.[31]

Discord users can improve the quality of the servers they reside in via the "Server Boost" feature, which improves quality of audio channels, streaming channels, number of emoji slots and other perks in 3 levels. Users can buy boosts to support the servers they choose, for a monthly amount. Possession of "Discord Nitro", the platform's paid subscription, gives a user two extra boosts to use on any server they like.[32]

Channels may be either used for voice chat and streaming or for instant messaging and file sharing. The visibility and access to channels can be customized to limit access from certain users, for example marking a channel "NSFW" (Not Safe For Work) requires that first-time viewers confirm they are over 18 years old and willing to see such content.

Kune

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Kune is a free/open source distributed social network focused on collaboration rather than just on communication.[33] That is, it focuses on online real-time collaborative editing, decentralized social networking and web publishing, while focusing on workgroups rather than just on individuals.[34][35] It aims to allow for the creation of online spaces for collaborative work where organizations and individuals can build projects online, coordinate common agendas, set up virtual meetings, publish on the web, and join organizations with similar interests. It has a special focus on Free Culture and social movements needs.[36][37] Kune is a project of the Comunes Collective.

  • All the functionalities of Apache Wave, that is collaborative federated real-time editing, plus
  • Communication
    • Chat and chatrooms compatible with Gmail and Jabber through XMPP (with several XEP extensions), as it integrates Emite[38]
    • Social networking (federated)
  • Real-time collaboration for groups in:
    • Documents: as in Google Docs
    • Wikis
    • Lists: as in Google Groups but minimizing emails, through waves
    • Group Tasks
    • Group Calendar: as in Google Calendar, with ical export
    • Group Blogs
    • Web-creation: aiming to publish contents directly on the web (as in WordPress, with a dashboard and public view) (in development)
    • Bartering: aiming to decentralize bartering as in eBay
  • Advanced email
    • Waves: aims to replace most uses of email
    • Inbox: as in email, all your conversations and documents in all kunes are controlled from your inbox
    • Email notifications (Projected: replies from email)
  • Multimedia & Gadgets
    • Image or Video galleries integrated in any doc
    • Maps, mindmaps, Twitter streams, etc.
    • Polls, voting, events, etc.
    • and more via Apache Wave extensions, easy to program (as in Facebook apps, they run on top of Kune)


Microsoft Teams

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Microsoft Teams is a proprietary business communication platform developed by Microsoft, as part of the Microsoft 365 family of products. Teams primarily competes with the similar service Slack, offering workspace chat and videoconferencing, file storage, and application integration.[39] Teams is replacing other Microsoft-operated business messaging and collaboration platforms, including Skype for Business and Microsoft Classroom. Throughout the COVID-19 pandemic, Teams and other software such as Zoom, Google Meet, has gained much interest as many meetings have moved to a virtual environment.

Within a team, members can set up channels. Channels are topics of conversation that allow team members to communicate without the use of email or group SMS (texting). Users can reply to posts with text as well as images, GIFs and custom made memes.

Direct messages allow users to send private messages to a specific user rather than a group of people.

Connectors are third party services that can submit information to the channel. Connectors include MailChimp, Facebook Pages, Twitter, PowerBI and Bing News.

filler section

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References

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  1. ^ Chacos, Brad (August 7, 2012). "What the Heck Is Yammer?". PC World. IDG Consumer & SMB. Retrieved June 25, 2013.
  2. ^ Welch, Liz (November 2011). "The Way I Work: David Sacks, Yammer". Inc.com. Mansueto Ventures LLC. Retrieved June 25, 2013.
  3. ^ Schonfeld, Erick (September 8, 2008). "Yammer Launches at TC50: Twitter For Companies". TechCrunch. Palo Alto, California.
  4. ^ Lietdke, Michael (June 25, 2012). "Microsoft Buys Yammer For $1.2 Billion". The Huffington Post. Retrieved June 25, 2013.
  5. ^ a b "Announcing Google Workspace, everything you need to get it done, in one location". Google Cloud Blog. Retrieved 2020-10-06.
  6. ^ "Products". G Suite by Google Cloud. Retrieved December 10, 2016.
  7. ^ a b "Choose a Plan". G Suite by Google Cloud. Retrieved December 10, 2016.
  8. ^ de Looper, Christian. "Google will begin shutting down the classic Hangouts app in November 2020". DigitalTrends.com. Archived from the original on August 4, 2019. Retrieved September 5, 2019.
  9. ^ https://cloud.google.com/blog/products/workspace/introducing-google-workspace
  10. ^ "Compare G Suite products – Chat". gsuite.google.com. Retrieved 2020-04-29.
  11. ^ Cite error: The named reference blog.google was invoked but never defined (see the help page).
  12. ^ Johnson, Heather A. (January 2018). "Slack". Journal of the Medical Library Association. 106 (1): 148–151. doi:10.5195/jmla.2018.315. ISSN 1536-5050. PMC 5764588.
  13. ^ Crook, Jordan (July 9, 2015). "Slack Adds Emoji Reactions". Retrieved October 13, 2018.
  14. ^ "Slack updated their privacy policy: Now your company can read 'private' messages". NBC News. Retrieved 2020-06-09.
  15. ^ Gebhart, Gennie (2019-07-01). "Opinion | What if All Your Slack Chats Were Leaked?". The New York Times. ISSN 0362-4331. Retrieved 2020-06-09.
  16. ^ Warren, Tom (2020-03-18). "Slack unveils its biggest redesign yet". The Verge. Retrieved 2020-06-09.
  17. ^ Witman, Emma. "How to reset your Slack password in 2 different ways". Business Insider. Retrieved 2020-06-09.
  18. ^ Locke, Charley (2016-06-09). "Finally, Slack Is Living Up to Its Name". Wired. ISSN 1059-1028. Retrieved 2020-06-09.
  19. ^ a b John, Steven. "How to join a Slack channel on desktop or mobile, whether it's public or private". Business Insider. Retrieved 2020-06-09.
  20. ^ Gannes, Liz (August 14, 2013). "Flickr Co-Founder Stewart Butterfield Turns to Workplace Communication Tools With Slack". Retrieved October 13, 2018.
  21. ^ Augustine, Ann (May 19, 2018). "A Review of the Slack Communication Service". Retrieved October 13, 2018.
  22. ^ "Zapier | The easiest way to automate your work". Zapier.com. Retrieved October 13, 2018.
  23. ^ Newton, Casey (December 15, 2015). "Slack launches an app store and an $80 million fund to invest in new integrations". TheVerge.com. Retrieved October 13, 2018.
  24. ^ Coop, Alex (March 26, 2018). "Workday and Slack announce partnership; Google, Microsoft and Facebook on the horizon". IT Business. Retrieved October 13, 2018.
  25. ^ News Desk, The HRT (May 27, 2018). "Industry Leaders Slack & Workday are Now Partners". Retrieved October 13, 2018.
  26. ^ a b "What Is Discord and How Do You Use It?". PCMAG. Retrieved 2020-10-29.
  27. ^ Alexander, Julia (October 12, 2017). "Discord launches Verified servers for game developers, publishers". Polygon. Archived from the original on December 8, 2017. Retrieved December 7, 2017.
  28. ^ Delfino, Devon. "How to get verified on Discord if you qualify for it, to mark your server as official". Business Insider. Retrieved 2020-10-28.
  29. ^ Liao, Shannon (2018-02-23). "Discord expands its verified servers program to include pro e-sports teams". The Verge. Retrieved 2020-10-28.
  30. ^ Crecente, Brian (December 7, 2017). "Discord: 87M Users, Nintendo Switch Wishes and Dealing With Alt-Right". Glixel. Archived from the original on December 8, 2017. Retrieved December 7, 2017.
  31. ^ "List of verified Discord servers". GitHub. December 18, 2020.{{cite web}}: CS1 maint: url-status (link)
  32. ^ Discord. "Server Boosting 💨". Discord Support. Discord. Retrieved October 29, 2019.
  33. ^ "Kune development site". Retrieved 3 February 2011.
  34. ^ "Presentando el proyecto Kune, redes sociales y colaboración libre para grupos". Barrapunto (Spanish Slashdot) (in Spanish). 22 August 2011. Archived from the original on 10 June 2018. Retrieved 28 August 2011.
  35. ^ "Presentando el proyecto Kune, redes sociales y colaboración libre para grupos". Menéame (Spanish Digg) (in Spanish). 23 August 2011. Retrieved 28 August 2011.
  36. ^ "Kune FAQ". Retrieved 7 July 2012.
  37. ^ Boeing, Niels (31 August 2012). "Das neue Internet" [The new internet]. Die Zeit (in German). Germany. Retrieved 5 September 2012.
  38. ^ "Emite: XMPP & GWT". Archived from the original on 28 August 2008. Retrieved 22 April 2012.
  39. ^ Warren, Tom (November 2, 2016). "Microsoft Teams launches to take on Slack in the workplace". The Verge.