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Jordan Shlain
MD
Born
Jordan Lewis Shlain

San Francisco, California
Alma materUniversity of California, Berkeley
Georgetown University
Occupation(s)Physician, entrepreneur
Board member ofEquinox Health Advisory Board
North American Physician Advisory Board
NYU Tisch Center Hospitality in Healthcare Advisory Board
SpouseCaroline Eggli Shlain (married
Children4
FatherLeonard Shlain
RelativesKimberly Brooks (sister)
Tiffany Shlain (sister)
Websiteprivatemedical.org

[1]Jordan Shlain is an American Internist, public health advocate, writer, and health tech entrpreneur. He is the founder and chairman of Private Medical Group, a family office for health and medicine, and Eat Real, a non-profit focused on nutrition for elementary school children. He served as commissioner of the San Francisco Health Services Board from 20XX-20XX.

Shlain was introduced to computers as a child and learned to code in high school. During his medical residency, he founded SeniorWell, a telemedicine service built on patient data that allowed doctors to more easily provide follow-up care for older patients. In 2009, he founded HealthLoop, an AI platform that used patient feedback to track progress and monitor clinical areas of concern. He was awarded one of the first patents for digital healthcare technology in 2013.

Early life and education

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Shlain was born in San Francisco to Carole Lewis, a psychologist, and Leonard Shlain, an author and surgeon. He learned to code at a computer camp and wrote software as a teenager.[2][3][4]

Shlain graduated from UC Berkeley in 1989 with a degree in anatomy and physiology. Before attending medical school, he spent a year in a Harvard University Center for International Development program. He graduated from Georgetown Medical School in 1994 and in 1997 completed a residency in internal medicine at California Pacific Medical Center/UC San Francisco. [5]

Career

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SeniorWell, On Call San Francisco, MedicinePlanet, Private Medical

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Shlain made house calls to geriatric patients during his residency. Finding follow-up difficult, he developed software to help doctors communicate with patients and in1996 founded a telemedicine service, SeniorWell. [6]

Shlain became the on-call doctor for the Mandarin Oriental Hotel in downtown San Franciso in 1998; he successfully pitched his services after learning the hotel did not have an on-call doctor for guests in need of medical attention. [7]Tutored in five-star hospitality practices by the hotel concierge, he hired additional doctors and founded San Francisco On Call in 1999. During the same period, he was the California medical director for Lufthansa. [8]

In 2000, he co-founded MedicinePlanet, a website that provided global medical information for international travelers. He served as MedicinePlanet's CEO until 2001,[9] when he left to focus on San Francisco On Call, which had become Current Health to reflect its expansion beyond the Bay area. [3]

He founded Private Medical in 2002. One of the first concierge medical practices, Shlain drew on his experience at five-star hotels in founding the company.[7] [10]

HealthLoop, San Francisco Health Systems Board, expansion of Private Medical

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In 2008 Gavin Newsom, then the mayor of San Francisco, appointed Shlain to the Health Services Systems Board. As commissioner from 2010-2015, he developed policy and oversaw the allocation of healthcare funds for more than 45,000 city workers. [11] It was his second governmental position: a 2004 appointee of Willie Brown, he set entertainment and nightlife policy for the city and county of San Francisco as the president of the San Francisco Entertainment Commission. [12]

In 2008, Shlain developed the prototype for HealthLoop, an SaaS platform for doctors that used patient feedback and tracking data to monitor clincial areas of concern and facilitate follow-up. Shlain served as CEO of the company. [13] An early application of AI, he was awarded a patent for pre-visit and follow-up systems and digital technology in 2013. [14] HealthLoop was acquired by GetWellNetwork in 2018.[15]

Shlain continued to build Private Medical while running HealthLoop and during his tenure as commissioner of the Health Systems Board. As of 2024, Private Medical had offices in San Francisco, Silicon Valley, Santa Monica, Beverly Hills, New York, and Miami; a staff of 135 physicians, nurses, clinicians, pharmacists, and medical support professionals; and more than 1000 member families. [16]

Advocacy, community service, and boards

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At the start of the COVID-19 pandemic in the United States, Shlain was an emergency volunteer at hospitals and clinics as well as the outside tents set up to treat the overflow of coronavirus patients [17] He wrote about the pandemic and health policy and frequently appeared in print and broadcast media. On March 20, in an interview with The Globe and Mail, he warned the shortage of tests to detect the virus would lead to a shortage of ventilators necessary to keep patients alive. The same day, he endorsed the stay-at-home order as a member of a USA Today panel of national healthcare leaders.[18] He co-wrote an April 2020 op-ed for the New York Times that argued for the then-controversial coronavirus quarantine, [19] and published Dispatches from the Front, a series of articles about the "unholy marriage of politics and health" and staying healthy during the pandemic.[20] [21] [22]

Shlain co-founded Eat Real [23] a non-profit established in 2014 to improve nutrition for elementary school children, and serves as its chairman.[24] He is a member of the health advisory boards for the Equinox Group and Hospitality in Healthcare at the NYU Tisch Center. [25] He was previously president of the American Academy of Primary Physicians and a medical advisor to the the MD Anderson Cancer Center for Healthcare and Entrepreneurship.

References

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  1. ^ Frank, Robert (2024-04-22). "Meet the private doctor to the wealthy — at $40,000 a year". CNBC. Retrieved 2024-11-18.
  2. ^ Himmelman, Drew (October 30, 2014). "Final chapter: Children fulfill dad's dying wish with publication of his book". J. Weekly. Retrieved 16 December 2015.
  3. ^ a b "Doctors plan 24-hour house-call service for Marin". Marin Independent Journal. 2006-11-29. Retrieved 2024-12-03.
  4. ^ Maugh II, Thomas H. (May 19, 2009). "Dr. Leonard Shlain dies at 71; best-selling author and pioneer of laparoscopic surgery". Los Angeles Times. Retrieved 4 January 2016.
  5. ^ Murphy, Candace (January 29, 2007). "House Call: Believe it or not, the doctor is in". Oakland Tribune. Retrieved 21 December 2015.
  6. ^ "Bedside manners". The Economist. ISSN 0013-0613. Retrieved 2025-01-06.
  7. ^ a b Schwartz, Nelson D. (2017-06-03). "The Doctor Is In. Co-Pay? $40,000". The New York Times. Archived from the original on 2024-12-15. Retrieved 2024-12-17.
  8. ^ "PRACTICAL TRAVELER; Medical Help On the Web". Archived from the original on 2015-05-27. Retrieved 2024-12-17.
  9. ^ Wade, Betsy (May 14, 2000). "Traveling Healthy These Web Sites Provide Solid Medical Information For Trips Abroad". Chicago Tribune. New York Times News Service. Retrieved 4 January 2016.
  10. ^ "One Doctor's Entrepreneurial Quest to Reinvent Medicine". Worth. Retrieved 2024-12-05.
  11. ^ Sherbert, Erin (September 1, 2010). "Mayor appoints newest member to SFMTA". San Francisco Examiner. Retrieved 9 March 2016.
  12. ^ Vaziri, Aidin (2005-09-19). "New Orleans musicians may come to S.F." SFGATE. Retrieved 2024-12-19.
  13. ^ Feder-Ostrov, Barbara (January 29, 2016). "The Doctor's Computer Will See You Now". NPR. Retrieved December 18, 2024.
  14. ^ US20130073306A1, Shlain, Jordan; Thanawala, Mayank & Rosner, Benjamin et al., "Healthcare pre-visit and follow-up system", issued 2013-03-21 
  15. ^ "GetWellNetwork acquires HealthLoop to bolster its digital patient engagement platform". MobiHealthNews. 2018-11-08. Retrieved 2025-01-03.
  16. ^ Frank, Robert (2024-04-22). "Meet the private doctor to the wealthy — at $40,000 a year". CNBC. Retrieved 2025-01-03.
  17. ^ Blasberg, Derek (2020-04-21). "The New Rules of FOMO". Wall Street Journal. ISSN 0099-9660. Retrieved 2025-01-05.
  18. ^ National healthcare leaders. "The best thing everyday Americans can do to fight coronavirus? #StayHome, save lives". USA TODAY. Retrieved 2025-01-05.
  19. ^ Harvey V. FinebergJim Yong Kim and Shlain, Jordan; Fineberg, Harvey V.; Yong Kim, Jim (April 7, 2020). "The United States Needs a 'Smart Quarantine' to Stop the Virus Spread Within Families". New York Times. Retrieved January 5, 2023.
  20. ^ Miron-Schatz, Tylia (August 13, 2020). "Get Your Politics Out of My Pandemic! | Psychology Today". www.psychologytoday.com. Retrieved 2025-01-05.
  21. ^ Truong, Kevin (2021-12-21). "Are SF's virus defenses strong enough for Omicron?". The San Francisco Standard. Retrieved 2025-01-05.
  22. ^ Blasberg, Derek (May 30, 2020). "Living Your Best Lockdown". airmail.news. Retrieved 2024-12-16.
  23. ^ O'Brien, Jeffrey M. "Is Silicon Valley bad for your health?". Fortune. Retrieved 2024-12-19.
  24. ^ Blasberg, Derek (May 30, 2020). "Living Your Best Lockdown". airmail.news. Retrieved 2024-12-16.
  25. ^ Rehfeldt, Courtney (2023-12-22). "Equinox Names Health Advisory Board To Guide Holistic Wellness". Athletech News. Retrieved 2024-12-19.