User:Doromano1/Human-centered design
Modern Advances in Human-Centered Design
[edit]Human-Centered Design with Artificial Intelligence
[edit]Human-Centered AI (HCAI) is a methodical approach to AI system design that prioritizes human values and requirements.[1] This method places a strong emphasis on boosting human self-efficacy, encouraging innovation, guaranteeing accountability, and promoting social interaction. By putting these human goals first, HCAI also tackles important concerns like privacy, security, environmental preservation, social justice, and human rights. This represents a dramatic change from an algorithmic approach to a human-centered system design, which has been compared to a second Copernican Revolution.
HCAI introduces a two-dimensional framework that demonstrates the possibility of combining high levels of human control with high levels of automation. [1] This framework suggests a move away from viewing AI as autonomous teammates, instead positioning AI as powerful tools and tele-operated devices that empower users.
Furthermore, HCAI proposes a three-level governance structure to enhance the reliability and trustworthiness of AI systems. At the first level, software engineering teams are encouraged to develop robust and dependable systems. At the second level, managers are urged to cultivate a safety culture across their organizations. At the third level, industry-wide certification can help establish standards that promote trustworthy HCAI systems.
These concepts are designed to be dynamic, inviting challenge, refinement, and extension to accommodate new technologies. They aim to reframe design discussions for AI products and services, offering an opportunity to restart and reshape these conversations. The ultimate goal is to deliver greater benefits to individuals, families, communities, businesses, and society, ensuring that AI developments align with human values and societal goals
Integration of Human-Centered Design and Community Based Participatory Research
[edit]By joining two people-centered approaches, Human-Centered Design (HCD) and Community-Based Participatory Research (CBPR) offer a fresh way to tackle challenging real-world issues. While CBPR has been used in academic and community partnerships to address health inequities through social action and empowerment, HCD has historically been used in the business sector to guide the creation of products and services. [2]Although the public sector has just started using HCD concepts to inform public policy, more research is still needed to fully understand its cycle and how it might be strategically applied to health promotion. By combining CBPR's emphasis on community trust and collaboration with HCD's emphasis on user-centric design, this integration provides a complimentary approach. The potential of these approaches to improve public health outcomes is demonstrated by CBPR initiatives, such as those that try to lower the spread of STIs and improve handwashing among farmworkers. The combined strategy can result in more lasting and successful health interventions by addressing pertinent concerns, establishing partnerships, and involving community members.
Human-Centered Design in SEIPS 3.0
[edit]In order to improve quality and safety in healthcare, Human Factors and Ergonomics (HFE) are integrated using the Systems Engineering Initiative for Patient Safety (SEIPS) models. These models are based on a human-centered design approach, which gives patients' and healthcare practitioners' wants and experiences top priority when designing systems. By extending the "process" component to handle the intricacies of contemporary healthcare delivery, SEIPS 3.0 builds upon this. [3]
The idea of the patient journey is introduced by the SEIPS 3.0 model as healthcare becomes more dispersed across different locations and eras. This journey-centric approach emphasizes a comprehensive view of patients' experiences over time by mapping their contacts with various care venues. By emphasizing the patient journey, SEIPS 3.0 emphasizes how crucial it is to create systems that can adapt to patients' changing demands in order to provide seamless, secure, and encouraging care.[3]
In order to implement human-centered design in SEIPS 3.0, HFE professionals must take into account a variety of viewpoints and encourage sincere involvement from all parties involved, including patients, caregivers, and medical professionals. In order to increase interactions across various healthcare settings and capture the intricacies of patient experiences, this approach calls for creative techniques. By putting people first, SEIPS 3.0 seeks to develop healthcare systems that improve the general happiness and well-being of both patients and caregivers in addition to preventing harm.
References
[edit]- ^ a b Shneiderman, Ben (2020-09-30). "Human-Centered Artificial Intelligence: Three Fresh Ideas". AIS Transactions on Human-Computer Interaction. 12 (3): 109–124. doi:10.17705/1thci.00131. ISSN 1944-3900.
- ^ Carayon, Pascale; Wooldridge, Abigail; Hoonakker, Peter; Hundt, Ann Schoofs; Kelly, Michelle M. (2020-04). "SEIPS 3.0: Human-centered design of the patient journey for patient safety". Applied Ergonomics. 84: 103033. doi:10.1016/j.apergo.2019.103033.
{{cite journal}}: Check date values in:|date=(help) - ^ a b Carayon, Pascale; Wooldridge, Abigail; Hoonakker, Peter; Hundt, Ann Schoofs; Kelly, Michelle M. (2020-04-01). "SEIPS 3.0: Human-centered design of the patient journey for patient safety". Applied Ergonomics. 84: 103033. doi:10.1016/j.apergo.2019.103033. ISSN 0003-6870. PMC 7152782. PMID 31987516.
{{cite journal}}: CS1 maint: PMC format (link)