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Solving issues

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Hello, I’m new to Wikipedia and I wrote my first article, this article - Maryann Keller. As a marketing student, I had studied texts related to Maryann involvement on Wall Street and her contributions in the auto industry. Therefore, I have decided to write an article about her. During this process, I used existing articles in the same category as a template in terms of style, structure and content. For next article, I have been contacted by Stephen Robert Morse for his article, I did not how Wikipedia works (now I know), that paid job is not allowed. Now I've learned my mistake and will never happen again. But this article (Maryann Keller) marked as paid, although is not paid. What can I do to clean the paid mark? Thank you. Cutie girly (talk) 11:45, 4 June 2017 (UTC)[reply]

As can be seen at User talk:Jalicandri and Draft:Maryann Keller, just one week before the article was created, someone who appears to be an employee of Keller was trying to create an article about her. For a "marketing student" to create it one week later completely by chance and without payment is just preposterous. SmartSE (talk) 23:10, 4 June 2017 (UTC)[reply]


I recently became aware of this issue last week, apologies for delayed response. First, I did indeed attempt to make a page for both our firm and the subject back in February, and both pages were rejected because I didn't write the article correctly (I was completely new to Wiki-editing). Additionally, I foolishly was not aware of the partial party conflict limitation at that time. From there, I complained on social media that I couldn't figure out Wikipedia, and my 15-year-old nephew offered to help since he's savvy with sites like these (and computer programming in general). In the end, I'm not sure exactly what transpired or who actually posted this article, but I did terminate a vendor relationship that may have caused this. Obviously, mistakes were made, and I apologize to anyone that is insulted or has spent time on this. Also, you should know I tried to convince Wikimedia's Legal Team to delete this page, but I was told the subject should actually be on Wikipedia because of her substantial notability. With that said, since the page cannot be deleted, Wikimedia Legal gave me an action plan to have it cleaned up (see below). Believe me, this is a big headache for me, and I'm super respectful and appreciative of the Wiki-editors that are volunteering their time to clean this up, and in the end, create an even better article for all to enjoy. If you have any questions, feel free to call me directly: 631-241-0101. Apologies again. Thanks, Jeremy wikilongislandguy (talk) 00:01, 12 June 2017 (UTC)[reply]


I just came across this page, and subsequent chat, after reading an article on Bloomberg. What I don't understand from all this drama, is why instead of speculating on useless minutia that can probably never be proven, why doesn't someone just delete the page? If not delete it, then just verify the neutrality, and do everyone else a favor (like me) who is viewing this page. The subject is more notable than a good portion of the people on Wiki. I just read this whole article, it took me less than 3 minutes to verify everything is factual. The problem is people waste more time on trivial stuff than actually just resolving the issue - this is the cause of so much conflict in the world. So absurd. — Preceding unsigned comment added by 2600:1017:B408:884E:A057:5BCB:E2A3:C76B (talk) 03:55, 5 June 2017 (UTC)[reply]

Another editor, User:Testingblog, whose user page says he or she wants to create "marketing friendly content", but who has apparently never edited this article, has left messages on many editors' talk pages asking their help in getting the tag removed. As to the unsigned comment above, it's not just a case of whether the information is true, but of whether it is balanced and neutral, or if the items in the article have been chosen to present the most positive view of the subject. To determine this would take considerable research, not three minutes, by someone who is familiar with reference material in this field.—Anne Delong (talk) 13:07, 6 June 2017 (UTC)[reply]
Cutie girly's been doing the same. Started an SPI: Wikipedia:Sockpuppet investigations/Testingblog. SmartSE (talk) 15:47, 6 June 2017 (UTC)[reply]

Of course there are many first time Wiki-guests chiming in because this entire cluster is posted all over Facebook. At least they are trying to improve the page! I suspect, and hope, more first timers will join in. Funny and sad to watch. I'm not sure what the goal is, but I now know why my teachers never let us cite Wikipedia in our papers. — Preceding unsigned comment added by 2600:1017:B418:374A:1DE:5A61:F1B5:C6F (talk) 21:36, 6 June 2017 (UTC)[reply]

Ensuring this article is accurate...

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To All:

I am a director of the firm owned by the subject of this article. Over the past week, I’ve been made aware of a situation that has developed with this article’s neutrality. Specifically, despite the factual accuracy of this article, uncertainties of the subject’s career accomplishments have resulted from a debate of this article’s neutrality (for those who view this article). This is a concerning issue for our firm and the subject, as we aim to make sure we are represented accurately both online and offline. Towards that end, I’ve been communicating with Wikimedia’s Legal Team(Wikipedia’s Parent) to obtain a resolution, and I’ll be following an “action plan” that I received from Wikimedia Legal to remediate this situation. I do have a few statements before I discuss the plan.

First, and most foremost, I’d like to state that we recognize, appreciate, respect, and applaud the efforts of the thousands of volunteer Wiki-editors that have made Wikipedia the successful and tremendous resource that it is today – we are fans of the world’s largest (and free) encyclopedia. Second, I reviewed some of the comments and allegations on this page. While there are coincidental circumstances, there are other details that are not discussed or represented on this page. With that said, I will be unequivocally clear, we did not pay the Wiki-editor “CutieGirly” to post a Wikipedia article on the subject, nor do we have a relationship with “CutieGirly.” We believe that a terminated third-party contractor maybe responsible for this. Third, as I’ve learned from Wikimedia’s Legal Team, the subject’s notability means the subject should be represented on Wikipedia, and therefore this article needs to be “cleaned up” in order for the “neutrality template” to be removed. If it wasn’t for the subject’s notability, the article would have been deleted when the neutrality/paid template was added.

The plan… While I can attest to the veracity of the facts as presented in this article, Wikipedia’s Terms of Use prohibit me from making edits to the article as I’m a “partial party.” Moreover, Wikimedia's Legal Team cannot make edits, as Wikipedia is strictly run by a community of volunteer editors. Thus, as per the guidance of Wikimedia’s Legal Team, I will be contacting several Wiki-admins and Wiki-editors with requests to review and edit this article. I will also be making posts in the “Tea House” as well as reaching out via other means. These requests for volunteer help will be handled in a transparent manner and with proper disclosure.

Restoring the sanctity of this article is important to us. I encourage anyone that is in a position to help substantiate the neutrality of this article to please do so. Please fact check the article’s sources, research the subject, make edits, or add comments. Fortunately, the subject had a well-known and well-documented career as a female in a male-dominated industry, and as an award-winning analyst for the auto industry – dating back to the 1970s! Information to verify her career is easily available on the internet.

I assure you, that your efforts will be genuinely appreciated by me, my colleagues, and future visitors to this article.

Finally, I’m looking forward to the Wikipedia community's help in making sure that someone that’s been a mentor to so many, is represented fairly online. I also hope that this will be a fun and rewarding exercise for all those that participate! Again, we truly appreciate it.

If I can be of any assistance for this matter, or another Wiki-article(I'm a subject matter expert in the automotive industry), please let me know. If you have any questions or comments, please leave messages on my talk page, or you can call or text me directly: 631-241-0101. Thank you for your assistance.


Regards, Jeremy Alicandri — Preceding unsigned comment added by Jalicandri (talkcontribs) 19:20, 11 June 2017 (UTC) ][reply]

Jalicandri Thank you for explaining what has been going on. Your honesty is appreciated. I have made more changes to the article which bring to make it more compliant with our policies and less like an advert or CV, and consequently removed {{undisclosed paid}}. I've been fairly brutal in order to make sure that the majority of the content is (as it should be) sourced to newspapers. It wasn't appropriate for example to use reference "For twelve years, she was recognized as a “Top Analyst” by Institutional Investor Magazine" to a Rutgers website that had copied the information from Keller's own website. SmartSE (talk) 21:24, 12 June 2017 (UTC)[reply]
Smartse I don't think you can imagine what a relief this is. You haven't just made my day, or my week, but probably my summer! This situation has been a tremendous headache, and I'm super glad and relieved it is resolved. I have whole new level of appreciation for Wikipedia, and I plan to be more involved in the community as an editor (of course, not for this article!). Thank you!!!

Conflict of interest

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At least one major contributor to this article appears to have a close personal or professional connection to the topic, and thus to have a conflict of interest. Conflict-of-interest editors are strongly discouraged from editing the article directly, but are always welcome to propose changes on the talk page (i.e., here). You can attract the attention of other editors by putting {{request edit}} (exactly so, with the curly parentheses) at the beginning of your request, or by clicking the link on the lowest yellow notice above. Requests that are not supported by independent reliable sources are unlikely to be accepted.

Please also note that our Terms of Use state that "you must disclose your employer, client, and affiliation with respect to any contribution for which you receive, or expect to receive, compensation." An editor who contributes as part of his or her paid employment is required to disclose that fact. Justlettersandnumbers (talk) 23:43, 11 June 2017 (UTC) - Thank you for the 'requestedit' suggestion.wikicarsandtrucks (talk) 00:06, 12 June 2017 (UTC)[reply]

Request edit on 12 June 2017

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Hello,

Thank you to the Wiki-editors that are volunteering their time to improve this article - it is super appreciated. As explained earlier, I'm trying to clean up this article, and thus I'm sharing some independent sources that can be cited so that further facts can be added to this article. Please review these sources, and if you agree with their value and substance, please add them to the article:

1. Personal life: The subject is on the board of the Stamford Hospital Foundation. Her name is listed on their site: https://www.stamfordhospitalfoundation.org/foundation/about/

2. Awards and Recognitions: This article mentions that the subject was recognized by AutomotiveNews in 2000 as one of the "100 Leading Women in the North American Auto Industry": http://www.autonews.com/article/20010430/ANA/104300754/analyst-keller-will-address-tech-forum

3. Education: This article notes the subject's MBA from the City of New York, Baruch. While Bernard Baruch College is mentioned in the gray highlight box, it's omitted from the actual education section: http://www.autonews.com/article/20000911/ANA/9110795/maryann-keller

Incidentally, the subject is also listed on a diversity statement by Baruch College as a prominent female alumni (page 88): https://www.vault.com/images/pdf/schoolDiversity/diversity_1015.pdf

4. Career/Publications: To help substantiate that the subject's career is well-represented, this is an article from AutomotiveNews that provides a brief overview of the subject's career history. In addition, it also mentions the subject's notable membership in the "National Academy of Sciences panel that submitted a report on Corporate average fuel economy to Congress" in 2001. http://www.autonews.com/article/20091218/OEM02/912189986/analyst-maryann-keller-teams-with-casesa

Also, the WSJ's site has a short paragraph of the subject's career: http://quotes.wsj.com/AOCIF/company-people/executive-profile/56396

I hope these sources prove useful, I'll continue to add as needed. Thanks again for everyone's help

Thank you. wikicarsandtrucks (talk) 19:14, 12 June 2017 (UTC)[reply]

Comments:
  1. We would need a secondary source like a newspaper to have noted that she was on a hospital board before including it here.
  2. Regardless of the source, including this sounds promotional.
  3. The source you linked to is good but it does not say anything about Baruch, only NYU. The next source is ok for this though.
  4. That is very brief information and insufficient to show that it was a particularly important point in her career.
Apologies for the brevity. SmartSE (talk) 21:34, 12 June 2017 (UTC)[reply]