Talk:Hiscox

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Suggestion for removal

I suggest the following text be removed. It looks like corporate puffery, and seems to refer to some undefined earlier problems with the company's IT system.

In March 2020 Hiscox Chief Executive, Bronek Masojada, reported that the service to brokers in the UK Retail business was yet to improve beyond the level from before implementing the new IT platform in 2017: “Hiscox UK had a good year of recovery after a challenging 2018 as it adapted to a new IT system with new ways of working which impacted growth. Service levels have now improved and we appreciate the support of our brokers and customers while we worked hard to put things right.”

Sadgrove (talk) 14:41, 16 January 2021 (UTC)[reply]