Jump to content

Services under Right to Service Act Punjab

From Wikipedia, the free encyclopedia

The Punjab Right to Service Act is an Act of Government of Punjab, India that came into force on 20 October 2011. The objective of this Act is to deliver services to the people of the state within time limits.[1] This Act was enacted on the recommendations of Punjab Governance Reforms Commission.

Services covered under Punjab Right to Service Act

[edit]

The Government of Punjab has notified 351 services[2] under Punjab Right to Service Act 2011 vide notification no: 5/27/2014-2GR-2/425953/1 dated 02.03.2015 and no. 5/27/2014-2GR-2 (PF)/668042/1 dated 15.01.2016.Initially number of services covered under the Act was 206 [3] which was increased to 351 vide above mentioned notification no dated 15-01-2015. As per Act delivery of these services has been made time bound. In case of delay the concerned official(s) will be answerable to the authorities and affected person(s) may appeal to the designated officers/Appellate Authority.For this purpose First Appellate Authority, Second Appellate Authority has also been notified.


List of Services and Appellate Authorities

[edit]
Services and Appellate Authorities
Serial Number Department Service Given Time Limit
(working days)
Designated Officer First Appellate
Authority
Second Appellate Authority
1. Revenue Certified Copies of all manual documents

at Fard Centre level i.e. Record of Rights (Jamabandi), Girdawri, mutation, etc.

1 day Duty Patwari or ASM

of the Fard Centre

S D M of the Concerned

Sub-Division

District Deputy Commissioner
2. Revenue Certified Copies of all manual documents

at village level if the number of pages <5

2 day Patwari S D M of the concerned Sub-

Division

District Deputy Commissioner
3. Revenue Certified copies of all manual

documents at village level if number of pages is 6-14)

3 days Patwari S D M of the concerned Sub-

Division

District Deputy Commissioner
4. Revenue Certified Copies of all manual documents at village level if the number of pages sought >15 7 days Patwari S D M of the concerned Sub-

Division

District Deputy Commissioner
5. Revenue Demarcation of land 45 days (where police

help is required within 15 days from the date of orders of Concerned District Magistrate for such police help)

Circle Revenue Officer S D M of the Concerned Division District Deputy Commissioner
6. Revenue Registration of all kinds of

documents i.e. sale deed, lease deed, GPA, Partnership Deed etc.

1 day Sub-Registrar or Joint Sub Resitrar

(in case of sub Tehsils)

S D M of the Concerned Division District Deputy Commissioner
7. Revenue Certified Copies of all kinds

of registered documents

7 days Sub-Registrar or Joint Sub Resitrar

(in case of sub Tehsils)

S D M of the Concerned Division District Deputy Commissioner
8. Revenue Attestation of uncontested

Mutation

45 days Circle Revenue Officer S D M of the Concerned Division District Deputy Commissioner
9. Revenue Private Partition of Land

(mutual consent of landowners)

30 days Circle Revenue Officer S D M of the Concerned Division District Deputy Commissioner
10. Revenue Issue of Income Certificate 15 days Tehsildar of the concerned

Sub-Division

S D M of the Concerned Division District Deputy Commissioner
11. Revenue Kandi/Sub Mountainous area/

Border area/ Bet area/ Hindu Dogra/ Community/ Natural heir/dependent Certificate

15 days Tehsildar of the concerned

Sub-Division

S D M of the Concerned Division District Deputy Commissioner
12. Revenue Issuance of Non encumbrance

Certificate

3 days Sub-Registrar/ Joint Sub-

Registrar

S D M of the Concerned Sub-

Division

District Deputy Commissioner
13 Health Certified Copies of Birth/

Death Certificates Corporation Cities

2 days for current year and 5

days for previous years

Local Registrar, Birth and Death

of the concerned Municipal Corporation

S D M of the Concerned Sub-

Division

District Deputy Commissioner
14 Health Certified Copies of Birth/

Death Certificates- MC Towns

2 days for current year and 5

days for previous years

Local Registrar, Birth and Death

of the concerned Municipal Corporation

S D M of the Concerned Sub-

Division

District Deputy Commissioner
15 Health Certified Copies of Birth/

Death Certificates- Rural Areas

2 days for current year and 5

days for previous years

Local Registrar, Birth and Death

of the concerned District

S D M of the Concerned Sub-

Division

District Deputy Commissioner
16a. Health Late Registration of Birth &

Death and issue of Certificate (after 30 days but within one year)(Urban/Rural)

15 days

i) 4 days Time for referring case to S M O / District Registrar by the Concerned Registrar.

ii) 7 days Time for SDM/ or Deputy Registrar to pass orders and send back case to the Concerned Registrar,as the case may be.

iii) 4 days Time for Registration and Issuance of Certificate by the Concerned Registrar.

Concerned Registrar/District Registrar S D M / Additional Deputy Commissioner

(General)

Deputy Commissioner of the Concerned

District

16b. Health Late Registration of Birth &

Death and issue of Certificate (after one year)(Urban/Rural)

30 days

i) 4 days Times for referring case to District Registrar by the Concerned Registrar.

ii) 4 days Time for referring case to S D M by the District Registrar.

iii) 15 days Time for Verification/pass orders and send back case to District Registrar by the office of Sub Divisional Megistrate

iv) 3 days' Time for sending back case to the concerned registrar by District Registrar

v) 4 days time for Issuance of Certificate by the Concerned Registrar

Concerned Registrar/District Registrar S D M / Additional Deputy Commissioner

(General)

Deputy Commissioner of the Concerned

District

17. Health Birth Certificate (Name Entry and

New Birth Certificate)

7 days Concerned Local/District Registrar

as applicable

S D M / Additional Deputy Commissioner

(General)

Deputy Commissioner the Concerned District
18. Health Correction of entry in Birth and Death

Certificate

15 days Concerned Local/District Registrar

as applicable

S D M / Additional Deputy Commissioner

(General)

Deputy Commissioner the Concerned District
19. Health Copies of the Post Mortem Report 3 days Senior Medical Officer of the Concerned

Civil Hospital or Medical Superintendent in case of Medical College

S D M / Additional Deputy Commissioner

(General)

Deputy Commissioner the Concerned District
20. Health Copy of interim Medico Legal Report 2 days Senior Medical Officer I/C of District

Hospital or Sub Divisional Hospital of Community Health Centre/Primary Health Centre or Medical Superintendent of the Medical College

S D M / Additional Deputy Commissioner

Concerned Sub-Division

Additional Deputy Commissioner (General) /

Deputy Commissioner the Concerned District

21. Health Copy of Complete Medico Legal

Report

7 days (if expert opinion

or investigation is complete

Senior Medical Officer I/C of

District Hospital or Sub Divisional Hospital of Community Health Centre/ Primary Health Centre or Medical Superintendent of the Medical Colleges

Sub Divisional Magistrate of the

Concerned Sub-Division

Additional Deputy Commissioner (General)

/Deputy Commissioner of the Concerned District

22. Health Issuance of Disability

Certificate Obvious Disability (Loco Motor, Blindness)

4 days Senior Medical Officer I/C of

District Hospital or Sub Divisional Hospital of Community Health Centre or Medical Officer I/C of Primary Health Centre.

Sub/Divisional Magistrate of the Concerned

Sub Division

Additional Deputy Commissioner

(General)/Deputy Commissioner of the Concerned District

23. Health Issuance of Single Disability

Certificate

7 days Senior Medical

Officer I/C District Hospital Sub Divisional Hospital & Community Health Centre

Sub Divisional

Magistrate of the Concerned SubDivision

Additional Deputy

Commissioner (General)/Deputy Commissioner of the Concerned District

24. Health Issuance of Multiple Disability

Certificate

7 Days (After Completion

of necessary tests etc.)

Senior Medical

Officer I/C District Hospital and Sub Divisional Hospital

Sub Divisional

Magistrate of the Concerned SubDivision

Additional Deputy

Commissioner (General)/Deputy Commissioner of the Concerned District

25. Health Emergency Medical Response

(Ambulance at 108)

20 minutes (Urban)/30

minutes (Rural)

Deputy Medical

Commissioner Under Health System Corporation

Additional Deputy

Commissioner (General)

District Deputy Commissioner
26. Health Janani Suraksha Yojana

assistance

Before the discharge of

mother from Hospital subject to availability of funds

In-charge Medical

Officer of the Institution

Sub Divisional

Magistrate of the Concerned Sub-Division

District Deputy Commissioner
27. Health Mata Kaushalya Yojana

Assistance

Before the discharge of

mother from Hospital subject to availability of funds

In-charge Medical

Officer of the Institution

Sub Divisional

Magistrate of the Concerned Sub-Division

District Deputy Commissioner
28. Health Supply of essential medicine (as

notified by the department for different Institutions)

Same day subject to

availability of medicines

In-charge Medical

Officer of the Institution

Sub Divisional

Magistrate / Additional Deputy Commissioner (General)

District Deputy Commissioner
29. Health Facility for X-ray / Pathological

Test, vaccination-DT/Polio Anti Rabies, Anti Venom ( as notified by the Department for different institutions)

Same day subject to

availability of material for such tests

In-charge Medical

Officer of the Institution

Sub Divisional

Magistrate / Additional Deputy Commissioner (General)

District Deputy Commissioner
30. Health Rashtriya Bal Swasthya

Karyakram (RBSK) Regular and Periodical checkup of 30 diseases

6 months District Nodal Officer

RBSK -cum- District Vaccination Officer

Civil Surgeon Deputy Commissioner
31. Health Issuance of Medical Certificate Within 2 days Medical Officer

Concerned

Civil Surgeon DC of Concerned District
32. Health Issuance/ Permission/Rejection

of Registration Certificate to Ultra Sound Centers

Within 90 days SMO Civil Surgeon Deputy Commissioner
33. Health Issuance of fresh Drug

License/Renewal to Retail Chemists

30 days subject to

submission of requisite documentation

Drug Inspector

notified as Zonal Licensing Authority of the Districts

State Drugs Controller Commissioner Food and

Drug

34. Health Issuance of fresh Drug

License/Renewal to Wholeseller Chemists

45 days subject to

submission of requisite documentation

State Drug

Controller/Assistant Drug Controller . Punjab

Commissioner Food

and Drug

Principal secretary

Health

35. Health Issuance of fresh Drug License to

Manufacturers

60 days subject to

submission of requisite documentation

State Drug

Controller/Assistant Drug Controller . Punjab

Commissioner Food

and Drug

Principal secretary

Health

36. Health Issuance of fresh Drug

License/Renewal to Retail Sale Homeopathic

30 days subject to

submission of requisite documentation

Drug Inspector

notified as Zonal Licensing Authority of the Districts

State Drug Controller Commissioner Food and

Drug

37. Health Issuance of fresh Drug

License/Renewal to Retail Sale Homeopathic

45 days State Drug

Controller/Assistant Drug Controller . Punjab

Commissioner Food

and Drug

Principal secretary

Health

38. Health Issuance of Drug License to

Manufacturers of Homeopathy medicines

60 days State Drug

Controller/Assistant Drug Controller . Punjab

Commissioner Food

and Drug

Principal secretary

Health

39. Health Cosmetic Manufacturing License 60 days State Drug

Controller/Assistant Drug Controller . Punjab

Commissioner Food

and Drug

Principal secretary

Health

40. Health Issuance of Drug License to

Manufacturers of Ayurvedic medicines

3 Months Director Ayurveda Additional Secretary

Health

Principal secretary

Health

41. Health Issuance of Registration

Certificate for Food (turnover <Rs. 12 lakh)

7 days Food Safety Officer Designated Officer

Food Safety

Deputy Commissioner
42. Health Issuance of License for Food (turnover >Rs. 12 lakh) 60 days Designated Health

Officer (DHO)

Joint Commissioner

Food and Drug

Commissioner Food and

Drug

43a. Transport Registration Certificate of

Vehicles (Non Transport)

21 days Registering Authority

(DTO in case of District HQ and SDM in case of Sub-Division)

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
43b. Transport Registration Certificate of

Vehicles (Transport)

21 days Registering Authority

DTO of the Concerned district

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
44. Transport Fitness Certificate for

Commercial Vehicle

7 days Motor Vehicle

Inspector

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
45. Transport Issue of Driving License - Motor

Car / Motor Cycle

7 days Licensing Authority

(DTO in case of District HQ and SDM in case of SubDivision)

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
46. Transport Issue of Tax Clearance

Certificate (for period up to 2 years from date of application)

7 Days Section Officer, DTO

Office

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
47. Transport Issue of Tax Clearance

Certificate (for period beyond 2 years)

21 days Section Officer, DTO

Office

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
48. Transport Issue of Route Permit or National

Permit

7 Days Secretary, Regional

Transport Authority

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
49. Transport Addition / Deletion of Hire

Purchase Entry

3 Days Registering Authority

(DTO in case of district HQ and SDM in case of Sub-Division

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
50. Transport Transfer of Vehicle (if the place

of registration is the same place)

7 Days Registering Authority

(DTO in case of district HQ and SDM in case of Sub-Division

Additional Deputy

Commissioner (General) of the Concerned District

District Deputy Commissioner
51. Transport Renewal of Driving License 7 Days Registering Authority(DTO in

case of District HQ and SDM in case of Sub- Division

Additional Deputy

Commissioner (General)

District Deputy Commissioner
52. Personnel Issue of Residence Certificate

etc.

15 Days Tehsildar of the

Concerned SubDivision

SDM of the Concerned

Sub-Division

District Deputy Commissioner
53. Food, Civil Supplies and Consumer Affairs Issuance of NOC for setting up of

Petrol Pump

35 Days

1.Time for obtaining NOC from various departments by the Office of Licensing Authority (23 days)

2. Time for action by the Designated Officer to deliver the service (12 Days) Total 35 days

Additional District

Magistrate Or Additional Deputy Commissioner (HQ) in case of Police Commissionerate

District Magistrate

or Deputy Commissioner of Police in case of Police Commissionerate

Commissioner of Division

or Commissioner of Police

54a. Housing & Urban Development Sanction of Building Plans

–Authority, Revised Building Plans (Residential)

30 days SDO Building Additional Chief

Administrator

Additional Deputy

Commissioner (General) / Deputy Commissioner

54b. Housing & Urban Development Sanction of Building Plans

–Authority, Revised Building Plans (Residential)

30 days SDO Building Additional Chief

Administrator

Additional Deputy

Commissioner (General) / Deputy Commissioner

55. Housing & Urban Development Issue of Completion / Occupation

Certificate for Building

15 days SDO Building Additional Chief

Administrator

Additional Deputy

Commissioner (General) / Deputy Commissioner

56. Housing & Urban Development Issue of No Objection Certificate

/ Duplicate Allotment / Reallotment Letter

10 days

(No Objection Certificate)

/ 3 days (Duplicate

Allotment letter)/ 10 days (Re-allotment Letter)

Superintendent Estate Officer Additional Chief

Administrator

57. Housing & Urban Development Issue of Conveyance Deed 15 days Estate Officer Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

58. Housing & Urban Development Issue of No Due Certificate 5 days Account Officer Estate Officer Additional Chief

Administrator

59. Housing & Urban Development Transfer of Property in case of

sale (NOC)

10 days Superintendent Estate Officer Additional Chief

Administrator

60. Housing & Urban Development Transfer of property in case of

death (uncontested)

a) All Legal heirs

b) Registered Will

c) Un-Registered Will

a) 30 days

b) 30 days

c) 45 days

Estate Officer Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

61. Housing & Urban Development Issue of permission for mortgage 7 days Superintendent Estate Officer Additional Chief

Administrator

62. Housing & Urban Development Attested copy of any Documents 3 days Superintendent Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

63. Housing & Urban Development Change of Ownership 5 days Estate Officer Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

64. Housing & Urban Development Demarcation of Plot 5 days Sub Divisional Officer

(Building)

Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

65. Housing & Urban Development Issue of Plinth/Roof Level

Certificate

7 days Sub divisional officer

(Building)

Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

66. Housing & Urban Development Water Supply and Sewerage connection 7 days Sub Divisional Officer

(Public Health)

Additional Chief

Administrator

Additional Deputy

Commissioner (General)/ Deputy Commissioner

67a. Local Government Sanction of Building Plans/

Revised Building Plans (Residential) – in Improvement Trust Areas.

30 days Executive Officer of the concerned Improvement Trust SDM of the concerned

Sub- Division

District Deputy Commissioner
67b. Local Government Sanction of Building Plans/

Revised Building Plans (Other than Residential)- in Improvement Trust Areas.

60 days Executive Officer of the concerned Improvement Trust SDM of the concerned

Sub- Division

District Deputy Commissioner
68. Local Government Issue of Completion / Occupation

Certificate for Buildings (All Categories)

15 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
69. Local Government Issue of No Objection Certificate

/ Duplicate Allotment / Reallotment Letter

21 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
70. Local Government Issue of Conveyance Deed 15 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
71. Local Government Issue of No Due Certificate 7 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
72. Local Government Transfer of property in case of

sale

15 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
73. Local Government Transfer of property in case of

death (uncontested)

45 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
74. Local Government Issue of permission for mortgage 7 days Executive Officer of the concerned Improvement Trust SDM of the Concerned

Sub-Division

District Deputy Commissioner
75a. Local Government Sanction of Building Plans/

Revised Building Plans (Residential)-in Municipal \ Corporation Cities and in Municipal Council Towns

30 days Commissioner of the

Concerned Municipal Corporation in Corporation Cities and Executive Officer Of the Concerned Municipal Council in the Municipal Towns

Deputy Commissioner

of the concerned District in case of Corporation Cities and SDM of the concerned Sub- Division in case of Municipal Towns

Commissioner of the concerned Division and Deputy Commissioner of the concerned District
75b. Local Government Sanction of Building Plans/

Revised Building Plans (Other than Residential)-in Municipal Corporation Cities and in Municipal Council Towns

60 days Commissioner of the

Concerned Municipal Corporation in Corporation Cities and Executive Officer Of

the Concerned Municipal Council in the Municipal Towns

Deputy Commissioner

of the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal Towns

Commissioner of the concerned Division and Deputy Commissioner of the concerned District
76. Local Government Issue of Completion / Occupation

Certificate for Buildings (All Categories)-in Corporation Cities and

Municipal Council Towns

30 days Commissioner of the

Concerned Municipal Corporation in Corporation Cities and Executive Officer Of

the Concerned Municipal Council in the Municipal Towns

Deputy Commissioner

of the concerned District in case of Corporation Cities and SDM of the concerned Sub-Division in case of Municipal Towns

Commissioner of the concerned Division and Deputy Commissioner of the concerned District
77. Local Government Sanction of Water Supply /

Sewerage Connection in Corporation Cities

7 days Executive Engineer

(O& M) of the Concerned Municipal Corporation

SDM of the Concerned

Sub-Division

District Deputy Commissioner
78. Local Government Sanction of Water Supply /

Sewerage Connection in M.C. Towns

7 days Assistant Municipal

Engineer of the concerned Municipal Council

SDM of the Concerned

District

District Deputy Commissioner
79. Local Government Issue of Conveyance Deed in

Municipal Committees and Municipal Corporations

15 days Executive Officer of

Municipal Committees or Assistant Commissioners of Concerned Municipal Corporations

Sub Divisional Magistrate of the Concerned District District Deputy Commissioner
80. Local Government Sanction of Water

Supply/Sewerage connection in the Improvement Trusts

7 days Executive Officer of

Concerned Improvement Trust

Sub Divisional Magistrate of the Concerned District District Deputy Commissioner
81. Local Government Issuance/ Renewal of Trade

License by Municipal Committees and Municipal Corporations

12 days Superintendent of

the Concerned Municipal Committees or Municipal Corporations

Sub Divisional Magistrate of the Concerned District District Deputy Commissioner
82. Local Government Removal of Solid waste from

streets/roads

2 days Executive Officer Sub Divisional

Magistrate of the Concerned District

District Deputy Commissioner
83. Local Government Replacement of Street lights 10 days Executive Officer Sub Divisional

Magistrate of the Concerned District

District Deputy Commissioner
84. Local Government Water pipes leakages/Sewerage/

Blocked/Over flow

24 hours Executive Officer SDM of the Concerned

District

District Deputy Commissioner
85a. Local Government Change of Title in Water &

Sewerage Bill/Water & Sewerage Bill Amendment

7 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
85b. Local Government Approval of Water Disconnection/

Reconnection

7 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
85c. Local Government Approval of Sewerage

Disconnection / Reconnection

7 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
86. Local Government License for Slaughterhouse 30 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
87. Local Government Approval of Additional

Construction

30 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
88. Local Government Sanction of Change of Land Use 60 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
89. Local Government Issue of NOC for Fire Safety 30 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
90a. Local Government Conveying the Assessment

regarding Property Tax

One hour or immediately

when deposited

Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
90b. Local Government Collection of property tax One hour or immediately

when deposited

Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
91. Local Government Issue of Bus Pass (for buses

operated by the ULB)

Same day Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
92. Local Government Issuance of Possession Letters 30 days after allotment

letter of sold property

Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
93. Local Government Issuance of Allotment Letters 60 days after auction /sold Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
94. Local Government Approval for time extension for

building plans

15 days Additional/ Joint Commissioner in case of Municipal Corporations & EO in case of Municipal Committees/Improvement Trusts Commissioner, MC in case of Municipal Corporations & SDM of the Concerned Sub-Division in case of Municipal Committees District Deputy Commissioner
95. Rural Water Supply & Sanitation Sanction of Water Supply

Connection

7 days Sub-Divisional Engineer SDM of the Concerned

Sub-Division

District Deputy Commissioner
96a. Social Security Sanction of all social security

benefits to old age/ handicapped / widow (Urban Areas)

30 days for the first time Executive Officer of the Municipal Council/Nagar Panchayat or SubDivisional Magistrate Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
96b. Social Security Sanction of all social security

benefits to old age/ handicapped / widow (Rural Areas)

30 days for the first time Child Development Project Officer or District Social Security Officer Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
97. Social Security Disbursement of old age/

handicapped / widow/ other pension and benefits -New Cases

30 days from the date of

sanction subject to availability of funds

District Social Security Officer/CDPO Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
98. Social Security' Issue of Identity Cards to all

categories of Handicapped persons

7 days District Social Security Officer Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
99. Social Security Senior Citizen's I. Cards One week District Social Security Officer Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
100. Social Security Sanction of Scholarship to

physically challenged

30 days District Social Security Officer Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
101. Social Security Disbursement of scholarship to

physically challenged -New Cases

30 days from the date of

sanction subject to availability of funds

District Social

Security Officer

Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
102. Social Security Sanction of financial assistance

to Dependent Children (Urban) area

30 days for the first time Executive officer of the municipal council/Nagar Panchayat or SubDivisional Magistrate Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
103. Social Security Sanction of financial assistance

to Dependent Children (Rural Areas)

30 days for the first time Child Development Project officer of District social Security Officer Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
104. Social Security Sanction of National Family

Benefit Scheme (Rural and Urban area)

30 Days District Social Security Officer of the Concerned District Additional Deputy Commissioner (General) of the Concerned District District Deputy Commissioner
105. Welfare of S.C.'s and B.C.'s Issue of various Certificates like

Caste, OBC etc.

15 days Tehsildar of the Concerned SubDivision SDM of the Concerned

Sub-Division

District Deputy Commissioner
106 Welfare of S.C.'s and B.C.'s Sanction of stipends/ Scholarship 1(one) Month District Welfare Officer Additional Deputy Commissioner District Deputy Commissioner
107a. Welfare of S.C.'s and B.C.'s Sanction of Stipend etc.-new

cases

60 days from date of

application sanction

District Welfare

Officer

Additional Deputy

Commissioner

District Deputy Commissioner
107b. Welfare of S.C.'s and B.C.'s Disbursement of Stipend etc.-

new cases

60 days from the date of

sanction subject to availability of funds.

District Welfare

Officer

Additional Deputy

Commissioner

District Deputy Commissioner
108. Welfare of S.C.'s and B.C.'s Supply of Text Books 15 days before the start of

school classes

District Welfare

Officer

Additional Deputy

Commissioner

District Deputy Commissioner
109. Welfare of S.C.'s and B.C.'s Term Loan to SC Grant Based Scheme

i) For Sanction of loan: within 45 days after submission of required paper in all respect

ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the required papers (Mortgage)

Executive director Chairman Secretary, Welfare
110 Welfare of S.C.'s and B.C.'s Term Loan to BC Grant Based Scheme

i) For Sanction of loan: within 45 days after submission of required paper in all respect

ii) For disbursement of loans: within 60 days after release of funds by the Govt and further, after submission of the required papers (Mortgage)

Executive director Chairman Secretary, Welfare
111. Welfare of S.C.'s and B.C.'s Shagun Scheme i) For sanction of case :

within 45 days after submission of the required papers in all respect

ii) For disbursement of Financial Assistance, within 30 days subject to the availability of funds

District Welfare Officer Director, Welfare Secretary, Welfare
112. Home Registration of Marriage under

Hindu Marriage Act

2 days from the expiry of

15 days notice period as provided in the Hindu Marriage Act.

Tehsildar of the Concerned SubDivision SDM of the Concerned Sub-Division Deputy Commissioner of the Concerned District
113a. Home Renewal of Arms License. 22 Days

(i). 2 days Time for referring case to the Police

by the DC office.

(ii)15 days Time for verification by the police.

(iii) 5 days Time for delivery of services by the Designated Officer after Verification

Licensing authority (Addl. DM of the

District/ Addl. Deputy Commissioner of Police (HQ)in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113b. Home Renewal in case of licensee has

shifted his residence from the license issuing district to another district

30 Days

(i).5 days for the forwarding district to the original license issuing district.

(ii) 20 days for sending verification report by the original license issuing district to the forwarding district.

(iii). 5 days for delivery of service by the forwarding

Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113c. Home Renewal of Arms License in the

case where an adverse report is received from the police and an opportunity of being heard has to be given to the Licensee before taking any action as provided under the Arms Act.

Additional 60 days Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
113d. Home Renewal of Arms License (In the

case where the applicant applies for renewal after the due date)

40 days

(i) 3 days Time for referring case to the Police by Licensing Authority Office.

(ii) 15 days Time for verification by the police.

(iii) Additional 15 days for providing an opportunity of personal hearing by the Licensing Authority.

(iv) 7 days Time for

delivery of services by the Degignated Officer.

Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/ Commissioner of Police in case of Commissionerate
114a. Home Addition / Deletion of weapon (if

the licence issuing district is the same where service has been sought)

7 days from the expiry of

the mandatory notice period of 45 days as provided under the Arms act.

Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/Commissioner of Police
114b. Home Entry of Weapon on Arms License 7 days Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/Commissioner of Police
115. Home Extension of purchase period of

weapon, (within permissible time period and if the license issuing district is the same where service has been sought)

7 days Licensing Authority

(Addl. DM of the District / Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/Commissioner of Police
116. Home Registration of Foreigners

(Arrival and Departure)

Immediate Additional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned Police District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of the Concerned Division/Commissioner of Police
117. Home Extension of Residential Permit

of Foreigners

5 days Additional Deputy Commissioner of police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq) of the Concerned Police District Magistrate of the Concerned district / Deputy Commissioner of Police Commissioner of Police or Deputy Inspector General of Police of the Range
118. Home Copy of FIR or DDR Immediate/ Online Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
119 Home NOC for use of loud speakers

(applicable only in case of S.D.M. obtains N.O.C. from the Concerned S.H.O before granting permission)

5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
120. Home NOC for Fairs / Melas /

Exhibitions / Sports Events etc.

5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
121 Home Stranger Verification (after

receiving the verification from other District / State of which the stranger is resident)

5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
122 Home Tenant / Servant Verification (if

resident of local area)

5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
123 Home Tenant / Servant Verification (if

resident of other District / State and after receiving the verification from other District / State)

5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub division Commissioner of Police or Senior Superintendent of Police
124 Home Other Verification related services 30 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub

division

Commissioner of Police or Senior Superintendent of Police
125 Home Copy of untraced report in road

accident cases

45 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub division Commissioner of Police or Senior Superintendent of Police
126 Home Copy of untraced report in cases

pertaining to stolen vehicles

45 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub division Commissioner of Police or Senior Superintendent of Police
127 Home Copy of untraced report in theft cases 60 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub division Commissioner of Police or Senior Superintendent of Police
128 Home NOC for pre-owned vehicles 5 days Station House Officer of the Concerned Police Station or In-charge of Community Policing Saanjh Centre at the Sub-Division DSP In-charge of Sub division Commissioner of Police or Senior Superintendent of Police
129 Home Police Record checking (For

newly appointed persons in government and semi government departments)

10 days Assistant Commissioner of

Police Sub- Division or Deputy Superintendent of Police Sub- Division

Deputy Commissioner of Police

or Senior Superintendent of Police

Commissioner of Police or Deputy Inspector General of Police of the Range
130 Home Police Clearance Certificate (For

private employment etc.)

10 days Assistant Commissioner of

Police Sub- Division or Deputy Superintendent of Police Sub- Division

Deputy Commissioner of Police

or Senior Superintendent of Police

Commissioner of Police or Deputy Inspector General of Police of the Range
131 Home NOC for issuance / renewal of

License of Arms Dealers

15 days Additional Deputy Commissioner of Police (Hq.) of the Police Commissionerate or Superintendent of Police (Hq.) of the Concerned Police Deputy Commissioner of Police

or Senior Superintendent of Police

Commissioner of Police or Deputy Inspector General of Police of the Range
132 Home Issuance of NOC for setting up of

Cinema Hall

30 days

i)Time for obtaining NOC from various department by the office of Deputy Commissioner or Police Commissionerate (15 days).

ii)Time for action by Deputy Commissioner office to deliver the service (15 days).

Addl. District Magistrate

or Additional Deputy Commissioner (HQ) in case of Police Commissionerate

District Magistrate or Deputy Commissioner of Police in case of Police Commissionerate Commissioner of Division or Commissioner of Police
133 Home Police Record Checking of

Passport Applicants

21 Days Additional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ) Deputy Commissioner of Police

or Sr. Superintendent of Police

Commissioner of Police or Inspector General of Police Zone
134 Home Verification for fresh Arms

License

30 days Additional Deputy Commissioner of Police (HQ) or Superintendent of Police (HQ) Deputy Commissioner of Police

or Sr. Superintendent of Police

Commissioner of Police or Inspector General of Police Zone
135 Home Acknowledgement of Complaint Same day when the

complaint is received by the Designated Officer through any source.

Station House officer DSP In-charge of the sub division Commissioner of Police or Senior Superintendent of Police
136 Home Status report of complaints 21 days Station House officer DSP In-charge of the sub division Commissioner of Police or Senior Superintendent of Police
137 Home Issuance of Marriageability

Certificate

45 Days including

statutory notice 15 days after statutory notice

District Magistrate Divisional Commissioner Principal secretary (Home)
138 Home Solemnization of Marriage under

Special Marriage Act, 1954

45 Days including

statutory notice 15 days after statutory notice

District Magistrate Divisional Commissioner Principal secretary (Home)
139 Home Registration of Marriage under the Punjab Compulsory Registration of Marriage Act, 2012 7 Days Registrar (Tehsildar) SDM Deputy Commissioner
140 Home MRG Enquiry in case of loss of

passport abroad

21 Days Additional Deputy

Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts

Deputy Commissioner of Police in Commissionerate Districts and

Senior Superintendent of Police, in other districts

Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
141 Home Other services related with

passport. (Report for loss of passport, Nativity Certificate )

21 days Additional Deputy

Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts

Deputy Commissioner of Police in Commissionerate Districts and

Senior Superintendent of Police, in other districts

Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
142 Home Countersigning of Document 7 Days Additional Deputy

Commissioner of Police (H.Q.) in Commissionerate Districts and Superintendent of Police (H.Q.) in other districts

Deputy Commissioner of Police in Commissionerate Districts and

Senior Superintendent of Police, in other districts

Commissioner of Police in Commissionerate Districts and Inspector General of Police Zone, in other districts
143a. Home Issuance of New Arms License 30 days

2 Working days for referring case to the Police by the Licensing Authority. i) 23 Working days for verification by the Police. 5 Working days for delivery of the service by the Designated Officer after verification.

Licensing authority

(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police in case of Commissionerate
143b. Home Issuance of Duplicate Arms

License

10 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143c. Home NOC for Sale of Weapon 10 Days Licensing authority

(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143d. Home Application for Extension of

Jurisdiction (Punjab)

10 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143e. Home Cancellation of Arms License on

the request of the licensee

30 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143f. Home Change of Address in Arms

License

30 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143g. Home Appointment of Retainer of

Weapon

15 days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143h. Home Addition/Deletion of Retainer in

Arms License

30 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143i. Home Change of Bore 10 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143j. Home Permission for Deposit of weapon

in death Case

1 Day Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143k. Home Permission for sale / transfer of

Weapon in Death Case

30 Days Licensing Authority

(Addl. DM of the district / Addl. Deputy Commissioner of Police (H.Q.) in case of Police

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
143l. Home Permission of addition of

Cartridges

10 days Licensing authority

(Addl. DM of the District/ Addl. Deputy Commissioner of Police (HQ) in case of police Commissionerate

District Magistrate of the Concerned district/ Deputy Commissioner of Police Commissioner of the concerned Division / Commissioner of Police
144 Agriculture/Mandi Board Supply of Soil Sample Results 7 days Agriculture Officer Incharge Sub Divisional

Magistrate of the Concerned Sub Division

Additional Deputy

Commissioner (General)/Deputy Commissioner of the Concerned District

145 Agriculture/Mandi Board Issue of NOC/Duplicate

Allotment/Re-Allotment

21 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
146 Agriculture/Mandi Board Issue of Conveyance Deed 15 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
147 Agriculture/Mandi Board Issue of No Due Certificate 15 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
148 Agriculture/Mandi Board Re-transfer of property in Case

of Sale

15 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
149 Agriculture/Mandi Board Re-transfer of property in Case

of Death (Uncontested)

45 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
150 Agriculture/Mandi Board Issue of N.O.C for Mortgage 15 days Estate Officer Punjab

Mandi Board

Additional Director (Estate) Secretary Punjab Mandi Board
151 Agriculture/Mandi Board Issue of J-form to farmers 3 days Secretary Market Committee Sub Divisional Magistrate of the Concerned SubDivision Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
152 Agriculture/Mandi Board Providing Financial Aid (Exgratia)

to cultivators for any injury or death during farming operations

3 months from date of

application

Secretary Market Committee Sub Divisional Magistrate of the Concerned SubDivision Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District
153 Agriculture/Mandi Board Issue of I.Card to farmers for

participation of Apni Mandi

15 days In Chandigarh

Secretary Apni Mandi In Punjab Secretary Market Committees

In Chandigarh

General Manager (Project) In Punjab Sub-Divisional Magistrate of the Concerned SubDivision

In Chandigarh Secretary Punjab Mandi Board In Punjab Additional Deputy Commissioner (General)/Deputy Commissioner of the Concerned District.
154 Agriculture/Mandi Board Issuance and renewal of license

for sale of seeds/ fertilizers/ insecticides

24 Days Chief Agriculture Office Joint Director, Agriculture (HYVP, Inputs and PP) Director, Agriculture Punjab
155 Agriculture/Mandi Board Addition of Godown in

seeds/fertilizers/ insecticides licenses

24 Days Chief Agriculture

Officer

Joint Director, Agriculture (HYVP, Inputs and PP) Director, Agriculture Punjab
156 Agriculture/Mandi Board Issuance of Duplicate agricultural

license of seeds/fertilizers/insecticides

24 Days Chief Agriculture

Officer

Joint Director, Agriculture (HYVP, Inputs and PP) Director, Agriculture Punjab
157 Agriculture/Mandi Board Addition/amendment of item in

license for Seeds/fertilizers/insecticides

15 Days Chief Agriculture

Officer

Joint Director, Agriculture (HYVP, Inputs and PP) Director, Agriculture Punjab
158 Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) Supply of Medicine/ Vaccines at

designated Hospital as decided by Govt.

Same day, subject to

availability of Medicines/ Vaccines and Funds

Veterinary Doctor Incharge Sub Divisional

Magistrate of the Concerned SubDivision

Additional Deputy

Commissioner (General)/Deputy Commissioner of the

159 Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) To provide artificial insemination

subject to availability of semen

Same Day Veterinary Doctor Senior Veterinary Doctor In charge (SVO) Deputy Commissioner
160 Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) Issue of veterinary health

certificate to livestock owner

3 Days Veterinary Doctor Senior Veterinary Doctor (SVO) Deputy Commissioner
161.a School Education School Leaving Certificate :

Affiliated Schools & Boards Adarsh Schools

7 days Headmaster/Headmistress/Principal District Education Officer Concerned Secretary to PSEB
161.b School Education Government Schools/Aided

Schools

7 days Headmaster/Headmistress/Principal District Education Officer Concerned DPI(S)
162.a School Education Issuance of Duplicate Certificate 20 days Superintendent (duplicate Certificate Branch) PSEB Deputy Director/Deputy Secretary Computer

Secretary of the Education Board

162.b School Education Duplicate Certificate with change

in particulars e.g. correction in DOB, Mother's name, Father's name etc.

45 days Superintendent (duplicate Certificate Branch) PSEB Deputy

Director/Deputy Secretary Computer

Secretary of the Education Board
163.a School Education Issuance of Original Migration

Certificate/Detailed Marks Cards.

15 days Superintendent (Examination Branch) PSEB Deputy

Director/Deputy Secretary (Examination)

Secretary of the Education Board
163.b School Education Verification of Certificates 21 days Superintendent

(Verification Branch) PSEB

Deputy Director/Deputy Secretary (Computer) Secretary of the Education Board
164 School Education Publication of Text Books 4 Months Chairman, Punjab

School Education Board

Principal secretary School Education Chief secretary
165 Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University) Issuance of Duplicate Certificate 30 days Registrar Vice Chancellor Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
166 Higher Education/Animal Husbandry, Fisheries &Dairy Dev. (Gadvasu University) Issuance of Original Migration

Certificate/Detailed Marks Cards/ Verifications of Documents

15 days Registrar Vice Chancellor Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
167 Higher Education/Animal Husbandry,Fisheries &Dairy Dev. (Gadvasu University) Degrees of Successful

Candidates

By 31 October every year Registrar Vice Chancellor Principal secretary, Higher Education / Financial Commissioner, Development in case of Gadvasu university
168 Industries/Punja b Small Industries & Export Corporation Limited Sanction of Water Supply and

Sewerage Connection

10 days Executive Engineer Sub Divisional Magistrate / Additional Deputy Commissioner (General) District Deputy Commissioner
169 Industries/Punjab Small Industries & Export Corporation Limited Mortgage Ist Charge 15 days Chief General

Manager (Estate)

Sub Divisional Magistrate / Additional Deputy Commissioner (General) District Deputy Commissioner
170 Industries/Punjab Small Industries & Export Corporation Limited Registration of

Lease/Conveyance Deed

15 days Estate Officer Sub Divisional Magistrate / Additional Deputy Commissioner (General) District Deputy Commissioner
171 Industries/Punjab Small Industries & Export Corporation Limited Conversion from lease to Free hold 30 days Managing Director Director Industries Principal secretary

Industries & Commerce

172 Power/ Electricity Normal fuse off call/complaint Cities and towns/ urban areas- within 4 hours.

Rural Area:- Within 8 hours

Concerned Lineman Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

173 Power/ Electricity Overhead line breakdowns Cities and towns/ urban areas-within 8 hours Rural Area:- Within 12 hours. JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

174 Power/Electricity Breakdowns due to breakage of

poles

Cities and towns/ urban areas- within 12 hours Rural Area:- Within 24

hours.

JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

175 Power/Electricity Underground cable breakdowns Cities, towns/ urban and rural area-Within 48 hours. JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

176 Power/Electricity Distribution Transformer failure Cities and towns/ urban areas-within 24 hours

Rural Area:- Within 48 hours.

JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

177 Power/Electricity Power Transformer failure(with

primary voltage up to 66000 volts)

within 15 days Sr. Xen /Grid Const. Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

178 Power/Electricity Street Light Faults i)Rectification of line faults

within 4 hours

ii) Replacement of defective units within 24 hours

JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

179.a Power/Electricity Period of Schedule Outage:

Maximum duration in a single stretch

Not to exceed 6 hours in a day from April to October

and 10 hrs in a day during the months from November to March

JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

179.b Power/Electricity Restoration of Supply Not later than 6.00 P.m. JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

180 Power/Electricity Voltage fluctuations :

No expansion/ enhancement of network involved

Within 2 days JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

181.a Power/Electricity Meter Complaints:

Inspection and replacement of slow, fast/ creeping, stuck up meters

Inspection within 7 days

and replacement within 10 days of receipt of complaint

JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

181.b Power/Electricity Replacement of burnt meters Within 5 days JE / Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.a Power/Electricity Release of new

connection/additional load/demand feasible from existing network: Release of supply

Within 24 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.b Power/Electricity Network expansion/enhancement

requirement to release supply: Release of supply-Low Tension

Within 35 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.c Power/Electricity Release of supply-High Tension

11000 volts

Within 50 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.d Power/Electricity Release of supply-High Tension

33000 volts

Within 80 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.e Power/Electricity Release of supply-Extra High

Tension

Within 105 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.f Power/Electricity Erection of Sub station required

for release of supply

within the interval approved by the Commission AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

182.g Power/Electricity Issue of No Objection Certificate

for release of connections in the colonies being developed by Developers/Builders/Societies/ owners/ Associations of Residents

45 days Nodal Officer/

Commercial

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

183.a Power/Electricity Transfer of title and

conversion of services: Transfer of title and/or change of category

within 7 days in case of LT

consumer and 14 days in case HT/EHT consumers

AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

183.b Power/Electricity Conversion from LT single phase

to LT three phase or vice versa

Within 30 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

183.c Power/Electricity Conversion from LT to HT or vice

Versa

Within 60 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

183.d Power/Electricity Conversion from HT to EHT or

vice versa

Within 120 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

183.e Power/Electricity Approval of supply/Use of power

from roof top Solar Photo voltaic projects installed by consumers as per Net Metering Policy notified by PSERC

30 days Nodal Officer/

Commercial

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.a Power/Electricity Shifting of Meter/Service

Connection & Other services: Shifting of Meter

within premises Within 3 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.b Power/Electricity Shifting of service Connection

LT Connection HT Connection

10 days

20 Days

AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.c Power/Electricity Shifting of LT/HT lines up to 11 kV Within 20 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.d Power/Electricity Shifting of HT line exceeding 11

kV Within

30 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.e Power/Electricity Shifting of distribution

Transformer Within

30 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

184.f Power/Electricity Implementation of Permanent

Disconnection Order (PDCO) on the request of the Consumer.

7 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.a Power/Electricity Complaints about Consumer's

Bills & Restoration of Supply: Resolution of complaints on disputed electricity bill

i)within 24 hrs if no additional information is required

ii) Within 7 days if additional information is required

ARA / RA Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.b Power/Electricity Reconnection of supply following

disconnection due to nonpayment of bills

Within 24 hours JE/ Incharge of area Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.c Power/Electricity Refund/adjustment of arrears on

account of energy bills

15 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.d Power/Electricity Refund/Closing of consumer's

accounts against deposit works after completion of work/release of connection etc.

60 days AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.e Power/electricity Testing of challenged meter in

ME Lab on the request of consumer

i. LT meters

ii. HT / EHT meters

15 days

30 days

AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.f Power/electricity Replacement of damaged/burnt

CT/PT Units

i. 11 kV

ii. 66 kV & above

15 days

30 days

AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.g Power/electricity Testing of private meter in ME

Lab after deposit of testing fee by the consumer

i. LT meters

ii. HT / EHT meters

15 days

30 days

AE/AEE incharge of

area/function

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

185.h Power/Electricity To issue No Objection / Consent

within 12 working days for allowing Open Access to consumers by SLDC.

12 days Sr. Xen/ Open

Access

Consumer Disputes

Settlement Committee

Consumer Grievances

Redressal Forum

186 Town & Country Planning NOC in case of Petrol Pump/ Rice

Sheller/Brick Kiln

15 days District Town

Planner/Deputy District Town Planner

Additional Deputy

Commissioner (General )

District Deputy Commissioner
187 Town & Country Planning CLU (Where Master Plan is

notified and Local Planning areas are not notified. Residential, Industrial, Institutional Purpose : up to 25 acres and Commercial (excluding multiplex and shopping mall up to 2 acres)

23 days Concerned Senior

Town Planner

Chief Town Planner,

Punjab

Director, Town and

Country Planning Punjab (DTCP)

188.a Town & Country Planning Building Plans up to 500 m2 15 days District Town

Planner/Deputy Town Planner

Additional Deputy

Commissioner (General )

District Deputy Commissioner
188.b Town & Country Planning 500 – 5000 m2 15 days Senior Town Planner Chief Town Planner,

Punjab

Director Town and

Country Planning, Pb.

188.c Town & Country Planning Up to 5000 – 10000 m2 45 days Chief Town Planner Director Town and

Country Planning, Punjab

Principal secretary,

Housing & Urban Dev. Department

188.d Town & Country Planning Sanction of building plans above

10000 square meters

60 days Chief Town Planner Director Town and

Country Planning, Punjab

Principal secretary,

Housing & Urban Dev. Department

189.a Town & Country Planning Completion/Partial Completion

Certificate: up to 500 m2

15 days District Town Planner Additional Deputy

Commissioner (General)

District Deputy Commissioner
189.b Town & Country Planning 500 – 5000 m2 15 days Senior Town Planner Chief Town Planner,

Pb.

Director, Town & Country

Planning, Pb.

189.c Town & Country Planning More than 5000 m2 23 days Chief Town Planner,

Pb.

Director Town &

Country Planning Pb.

Principal secretary,

Housing & Urban Dev. Department

189.d Town & Country Planning Issue of Completion/Partial

Completion certificate above 10000 square meters

30 days Chief Town Planner Director Town and

Country Planning, Punjab

Principal secretary,

Housing & Urban Dev. Department

190 Town & Country Planning Land use classification 5 days Concerned District

Town Planner

Additional Deputy

Commissioner (General)

District Deputy Commissioner
191 All Departments (General) General Service (Rectification of

Error occurred at the Level of an Official while delivering the services)

5 days or the original time limit fixed for delivery of that service whichever is

earlier.

Same as earlier

notified for a particular service.

Same as earlier notified for a particular service Same as earlier notified

for a particular service.

192 Grievances & Pensions Acknowledgement of all

complaints

Immediately if given personally/ 7 days in others cases District Head of each Department Additional Deputy

Commissioner (General )

Deputy Commissioner
193 Rural Development and Panchayat Issuance of Job Card under MGNREGA 15 Days Panchayat Secretary Block Development

and Panchayat Officer -cum -Programme Officer

Deputy Commissioner Cum-

District Programme Coordinator

194 Rural Development and Panchayat Rural Area Certificate 15 days Tehsildar Sub Divisional

Magistrate

District Deputy Commissioner
195 Industry department (a) Registration of Societies under the Society Registration Act, XXI of 1860 at District level 10 days GM ADC District Deputy Commissioner
196 Industry department (a) Registration of Societies under the Society Registration Act- XXI of 1860 at Headquarter Level 15 days Registrar Joint Director Industry Director Industries
197 Industry department Registration of New Firms Headquarter: 15 days Registrar Director Industries Principal secretary

Industries

198 Technical Education Issue of duplicate certificates / verification of certificates by ITIs Within 7 days after the receipt of application Controller Examination (ITI), PSBTE & IT Secretary of Board Director, Technical

Education

199 Technical Education Result declaration of (Reevaluation) Within 21 days from date

of receipt of Re-evaluation form. (Time period is not applicable in discrepancy cases)

Controller of Exam of

the Concerned university

Registrar of the

Concerned university

VC of the Concerned

university

200 Technical Education Issue of Provisional Degree and

Migration certificate and Attestation of DMCs/Degree.

Within 3 days from receipt of Application Controller of Exam.of the concerned University Registrar of the

Concerned university

VC of the Concerned

university

201 Technical Education Issue of official transcript Within 15 days from receipt of Application Controller of Exam.of the concerned University Registrar of the

Concerned university

VC of the Concerned

university

202 Technical Education Verification of qualification

certificates and issue of Detail Marks Card.

Within 10 days from receipt of Application Controller of Exam.of the concerned University Registrar of the

Concerned university

VC of the Concerned

university

203 Technical Education Issuance of different types of

certificates to students of ITIs/Polytechnics

Within 3 days from receipt of Application Principal Additional Deputy

Commissioner(General )

District Deputy Commissioner
204 Technical Education Award of Provisional Diploma

Certificate and Character Certificate to eligible candidates.

Within 3 days from receipt of Application Principal Additional Director Director Technical Education
205 Technical Education Verification of Diploma/Degree

Certificates

Within 3 days after the confirmation from Board/PTU DTE Additional Secretary Secretary, Technical

Education

206 Dairy Development Disposal of Application for the

registration/ renewal as Dealer under Cattle feed, concentrates and mineral mixture Order 1988

Within 30 days from receipt of application if found in order. Dy. Director Dairy Additional Deputy

Commissioner (General)

District Deputy Commissioner
207 Excise and Taxation Grant of Registration Certificate 30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
208 Excise and Taxation Amendment in Registration

Certificate

30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
209 Excise and Taxation Issue of Duplicate Registration

Certificate

30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Commissioner (Excise), Punjab Additional Excise & Taxation Commissioner (VAT), Punjab
210 Excise and Taxation Cancellation of Registration

Certificate

30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
211 Excise and Taxation Permission for Business by a

casual dealer

5 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
212 Excise and Taxation Request for extension of period

of casual business

2 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
213 Excise and Taxation Allotment of Tax Deduction

Number in case of Works Contract

30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
214 Excise and Taxation Supply of Assessment

Orders/Penalty Orders/Refund Orders

15 days Excise & Taxation Officer/ Asst. Excise & Taxation Commissioner as the case may be Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
215 Excise and Taxation Obtaining additional certified

copy of order

30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
216 Excise and Taxation Obtaining copy of statement recorded in any enquiry held under PVAT Rules 30 days ETO-cum Designated Officer Deputy Excise & Taxation Commissioner of Division concerned Additional Excise & Taxation Commissioner (VAT), Punjab
217 Excise and Taxation Issuance of Advance Tax

Exemption Certificate

60 days DETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, Punjab Additional Excise & Taxation Commissioner (VAT), Punjab Excise & Taxation Commissioner, Punjab
218 Excise and Taxation Renewal of Advance Tax

Exemption Certificate

30 days DETC of the Division concerned or Officer authorized by Excise and Taxation Commissioner, Punjab Additional Excise & Taxation Commissioner (VAT), Punjab Excise & Taxation Commissioner, Punjab
219 Excise and Taxation Registration under Luxury Tax 30 days ETO (Excise) Deputy Excise &

Taxation Commissioner of Division concerned

Additional Excise &

Taxation Commissioner (VAT), Punjab

220 Excise and Taxation Hard Bar License 60 days Deputy Excise & Taxation Commissioner of the concerned Division–cum-Collector Excise Joint Excise & Taxation

Commissioner (X`), Punjab

Addl. Excise & Taxation

Commissioner (X), Punjab

221 Excise and Taxation Beer Bar License 60 days Deputy Excise &

Taxation Commissioner of the concerned Division–cum-Collector

Joint Excise & Taxation

Commissioner (Excise), Punjab

Addl. Excise & Taxation

Commissioner (Excise), Punjab

222 Excise and Taxation Drought Beer Bar License 60 days Deputy Excise &

Taxation Commissioner of the concerned Division–cum-Collector

Joint Excise & Taxation

Commissioner (Excise), Punjab

Addl. Excise & Taxation

Commissioner (Excise), Punjab

223 Excise and Taxation Annual License to Marriage

Palaces

30 days Deputy Excise &

Taxation Commissioner of the concerned Division–cum-Collector

Joint Excise & Taxation

Commissioner (Excise), Punjab

Addl. Excise & Taxation

Commissioner (Excise), Punjab

224 Excise and Taxation Bar License to Clubs 60 days Deputy Excise &

Taxation Commissioner of the concerned Division–cum-Collector

Joint Excise & Taxation

Commissioner (Excise), Punjab

Addl. Excise & Taxation

Commissioner (Excise), Punjab

225 Excise and Taxation Permission to serve liquor in marriage or banquet hall to a function holder 2 days Excise & Taxation

Officer (Excise) of concerned district

Joint Excise & Taxation

Commissioner (Excise), Punjab

Deputy Excise & Taxation

Commissioner

226 Excise and Taxation Permit for industrial Alcohol to

Chemical industries etc.

60 days Deputy Excise &

Taxation Commissioner

Joint Excise & Taxation

Commissioner (Excise), Punjab

Addl. Excise & Taxation

Commissioner (Excise), Punjab

227 Labour Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee 30 days Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer Labour Commissioner Principal secretary Labour
228 Labour Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee 30 days Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer Labour Commissioner Principal secretary Labour
229 Labour Registration under the Contract Labour (Regulation & Abolition) Act, 1970 after receipt of duly completed application along with prescribed fee 30 days Additional Labour Commissioner / Deputy Labour Commissioner / Assistant Labour Commissioner / Labour cumconciliation Officer Labour Commissioner Principal secretary Labour
230 Labour Registration under Punjab Shops

and Commercial Establishments Act, 1958

30 days Labour Inspector Deputy Labour Commissioner Additional Labour Commissioner
231 Labour Registration under the Trade Unions Act after receipt of duly completed application with documents along with prescribed fee 90 days Labour Commissioner Special Secretary Labour Principal secretary Labour
232 Labour(Factory wing) Acceptance of plans of new factory building after receipt of complete documents 30 days Director of Factories,

Punjab

Special Secretary Labour Principal secretary Labour
233 Labour (Factory wing) Registration of Factory to run factory after receipt of complete documents along with prescribed

fee

15 days Deputy/Assistant

Director of Factories

Joint Director of

Factories

Additional Director of

Factories

234 Labour (Factory wing) Grant of Factory Licence to run factory after receipt of complete documents along with prescribed fee 15 days Deputy/Assistant

Director of Factories

Joint Director of

Factories

Additional Director of

Factories

235 Labour(Factory wing) Renewal of Factory licence, after receipt of complete documents along with prescribed fee 60 days Deputy/Assistant

Director of Factories

Joint Director of

Factories

Additional Director of

Factories

236.a Forests & Wildlife Preservation Processing of proposals for

diversion of forest land under Forest Conservation Act, 1980

30 days – (For Office ofDivisional Forest Officer) Divisional Forest

Officer

Conservator of Forest Nodal Officer
7 days- (For Office of Conservator of Forests) Conservator of Forest Nodal Officer Principal Chief Conservator of Forest
7 days – (For office of Nodal Officer/PCCF) Nodal Officer Principal Chief

Conservator of Forest

Secretary Forests
7 days – (For Secretary, Forest) Deputy/Joint/Addl./Special Secretary Forests Secretary Forests Financial Commissioner, Forests
236.b PWD, Irrigation,Drainage and other land owning Departments Issue NOC for the FCA proposal

to Forest Department for ‘236 a’ above.

15 days Executive Engineer Superintendent Engineer Chief Engineer
237 Forests & Wildlife Preservation NOC to be sent to the Competent

Authority cum Site Appraisal Committee for site clearance of Industries.

15 days Divisional Forest

Officer

Conservator of Forest Chief Conservator of

Forest

238 Forests & Wildlife Preservation NOC to be sent to the District

Magistrate for issuing Gun license.

15 days Divisional Forest

Officer (WL)

Conservator of Forest (WL) Chief Wild Life Warden
239 Forests & Wildlife Preservation Supply of Plants from Forest Nurseries. 3 days Range Forest Officer Divisional Forest Officer Conservator of Forest
240.a Forests & Wildlife Preservation Issue of permit for felling of trees in the areas notified under Punjab Land Preservation Act, 1900 as per the Punjab Govt. Policy and Felling Programme. 30 days(for office of Divisional Forest Officer) Divisional Forest Officer Conservator of Forest Chief Conservator of Forest
I. Up to 40 hectares 60 days Divisional Forest Officer Conservator of Forest Chief Conservator of Forest
II. Up to 100 hectares 75 days Divisional Forest Officer Conservator of Forest Chief Conservator of Forest
III. More than 100 hectare. 90 days Divisional Forest Officer Conservator of Forest Chief Conservator of Forest
240.b Revenue Revenue officials will demarcate

the land jointly with Forest Department and Land Owners for ‘A’ above.

30 days Field Kanungo/Patwari Naib Tehsildar/Tehsildar SDM (C)
241 Industries & Commerce (Directorate of Industries) Allotment of plots 45 days from close of advertisement inviting applications and another 15 days for issuance of allotment letter by Department of Industries & Commerce. Chief Co-ordinator,

Udyog Sahyak

Director of Industries

Punjab

Principal secretary Industries & Commerce Punjab
242 Industries & Commerce (Directorate of Industries) Certification/Inspection of Boilers 30 days from the date of receipt of application from

the concerned Industrial Unit.

Director Boiler Industrial Adviser, Department of Industries Punjab Director of Industries Punjab
243 Industries & Commerce (Directorate of Industries) Mortgage/ First Charge on

Industrial Plots.

15 days General manager,

District Industries Center concerned.

Additional Deputy

Commissioner (General)

District Deputy Commissioner
244 Industries & Commerce (Directorate of Industries) Issuance of No Due Certificate 15 days General manager,

District Industries Center concerned.

Additional Deputy

Commissioner (General)

District Deputy Commissioner
245 Industries & Commerce (Directorate of Industries) Transfer of Industrial Plots where

conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through original allottee)

i) Undisputed- 7 days

ii) Disputed- 45 Days

General manager,

District Industries Center concerned.

Additional Deputy

Commissioner (General)

District Deputy Commissioner
246 Industries & Commerce (Directorate of Industries) Transfer of Industrial Plots where

conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (through GPA)

i) Undisputed- 7 days

ii) Disputed- 45 Days

General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
247 Industries & Commerce (Directorate of Industries) Transfer of Industrial Plots where

conveyance deed has already been executed in Industrial Area, Industrial Estates and Industrial Development Colony in the State of Punjab (within family/blood relation)

i) Undisputed- 7 days

ii) Disputed- 45 Days

General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
248 Industries & Commerce (Directorate of Industries) Grant of Conveyance deed to the

allottees of Industrial Plot in the State for the first time on successful start of industrial activity and payment of Govt. dues

30 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
249 Industries & Commerce (Directorate of Industries) Permission for renting of portion

of Industrial Plot in Focal Points.

15 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
250 Industries & Commerce (Directorate of Industries) Permission for Change of End

Product in Focal Points

7 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
251 Industries & Commerce (Directorate of Industries) Grant of License under

Lubricating and Grease Control Order, 1987.

15 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
252 Industries & Commerce (Directorate of Industries) Entrepreneurship Memorandum

Part-1 Under MSME Act, 2006

1 day General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
253 Industries & Commerce (Directorate of Industries) Entrepreneurship Memorandum

Part-2 Under MSME Act,2006

1 day General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
254 Industries & Commerce (Directorate of Industries) Issue of No Due Certificate to the

outstanding loanees who have availed Loans from the Department under Punjab State Aid to Industries Act, 1935, Seed Margin Money and Handloom cases.

15 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
255 Industries & Commerce (Directorate of Industries) Issuance of I-Card to Handloom

Weavers and Artisans

10 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
256 Industries & Commerce (Directorate of Industries) NOC/Permission for sale of

Industrial Plot in Industrial Area, Industrial Estate and Industrial Development Colony.

10 days General manager, District Industries Center concerned. Additional Deputy

Commissioner (General)

District Deputy Commissioner
257 Industries & Commerce (Punjab Infotech) Allotment of plots 45 days from close of

advertisement inviting applications and another 15 days for issuance of allotment letter by Punjab Infotech

Chief coordinator,

Udyog Sahyak

Director of Industries

Punjab

Principal secretary

Industries & Commerce Punjab

258 Industries & Commerce (Punjab Infotech) Issuance of No Due Certificate 15 days General manager concerned MD, Punjab Infotech Principal secretary

Industries & Commerce

259 Industries & Commerce (Punjab Infotech) Transfer of industrial plot

through original allottee

30 days General manager concerned MD, Punjab Infotech Principal secretary

Industries & Commerce

260 Industries & Commerce (Punjab Infotech) Transfer of industrial plot

through GPA

30 days. General manager concerned MD, Punjab Infotech Principal secretary

Industries & Commerce

261 Industries & Commerce (Punjab Infotech) Transfer of plot within

family/blood relation

30 days General manager concerned MD, Punjab Infotech Principal secretary

Industries & Commerce

262 Industries & Commerce (Punjab Infotech) NOC/ Permission to sale of

industrial plot

21 days General manager concerned MD, Punjab Infotech Principal secretary

Industries & Commerce

263 Industries & Commerce (Punjab Infotech) Providing of calculations for OTS

amount after receipt of a request in this regard.

2 days from the date of receipt of application from the concerned Loanee/Industrial Unit. GM concerned, Punjab Infotech MD, Punjab Infotech Principal secretary

Industries & Commerce Punjab

264 Industries & Commerce (Punjab Infotech) Issuance of acceptance letter for

OTS after receipt of application with requisite down payment

7 days GM concerned, Punjab Infotech MD, Punjab Infotech Principal secretary

Industries & Commerce Punjab

265 Industries & Commerce (Punjab Infotech) Reply to the Bond-holders in

respect of non receipt of payment against bonds or any other query of the bond-holders.

7 days GM concerned, Punjab Infotech MD, Punjab Infotech Principal secretary

Industries & Commerce Punjab

266 Industries & Commerce (PSIEC) Extension in time period for possession 15 days Chief general manager (Estate) Managing Director Principal secretary

Industries & Commerce

267 Industries & Commerce (PSIEC) Issuance of No Due Certificate 15 days Estate Officer Chief general manager

(Estate)

Managing Director,

PSIEC

268 Industries & Commerce (PSIEC) Transfer of industrial plot

through original allottee

30 days Managing Director Director Industries Principal secretary

Industries & Commerce

269 Industries & Commerce (PSIEC) Transfer of industrial plot

through GPA

30 days. Managing Director Director Industries Principal secretary

Industries & Commerce

270 Industries & Commerce (PSIEC) Transfer of plot within

family/blood relation

30 days Managing Director Director Industries Principal secretary

Industries & Commerce

271 Industries & Commerce (PSIEC) NOC/ Permission to sale of

industrial plot

21 days Managing Director Director Industries Principal secretary

Industries & Commerce

272 Industries & Commerce (PSIEC) Sanction of Building plan 30 days General manager

(Planning)

Managing Director Principal secretary

Industries & Commerce

273 Industries & Commerce (PSIEC) Issuance of duplicate title

documents

15 days Estate Officer Chief general manager

(Estate)

Managing Director, PSIEC
274 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Green Category Industry 15 days Environmental Engineer Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

275 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Green Category Industry 15 days Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

Member Secretary
276 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Green Category Industry 15 days Chief Environmental

Engineer(HQ)

Member Secretary Chairman
277 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Orange Category Industry 15 days Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

Member Secretary
278 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Orange Category Industry 21 days Chief Environmental

Engineer(HQ)

Member Secretary Chairman
279 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Large Scale Orange Category Industry 21 days Chief Environmental

Engineer(HQ)

Member Secretary Chairman
280 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Small Scale Red Category Industry 15 days Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

Member Secretary
281 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish (NOC) to Medium Scale Red Category Industry 21 days Chief Environmental

Engineer

Member Secretary Chairman
282.a Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish

(NOC) to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore

21 days Member Secretary Chairman Special Secretary

Science, Technology & Environment

282.b Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to establish

(NOC) to Large Scale Red Category Industry Having total cost of project more than Rs.15.00 Crore

21 days Chairman Special Secretary

Science, Technology & Environment

Principal secretary

Science, Technology & Environment

283 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Small Scale Green Category Industry 15 days Environmental

Engineer

Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

284 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Medium Scale Green Category Industry 15 days Senior Environmental

Engineer

Chief Environmental

Engineer (HQ)

Member Secretary
285 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Large Scale Green Category Industry 15 days Chief Environmental

Engineer

Member Secretary Chairman
286 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Small Scale Orange Category Industry 15 days Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

Member Secretary
287 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Medium Scale Orange Category Industry 30 days Chief Environmental

Engineer

Member Secretary Chairman
288 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Large Scale Orange Category Industry 30 days Chief Environmental

Engineer

Member Secretary Chairman
289 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Small Scale Red Category Industry 30 days Senior Environmental

Engineer

Chief Environmental

Engineer(HQ)

Member Secretary
290 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Medium Scale Red Category Industry 30 days Chief Environmental

Engineer

Member Secretary Chairman
291.a Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project up to Rs.15.00 Crore 30 days Member Secretary Chairman Special Secretary

Science, Technology & Environment

291.b Science, Technology & Environment (Punjab Pollution Control Board) Grant of Consent to operate to Large Scale Red Category Industry Having total cost of project more than Rs.15.00

Crore

30 days Chairman Special Secretary

Science, Technology & Environment

Principal secretary

Science, Technology & Environment

292 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under Hazardous Wastes (Management, Handling & Transboundary Movement) Rules, 2008 30 days Senior Environmental

Engineer

Chief Environmental

Engineer (HQ)

Member Secretary
293.a Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under Bio

Medical Wastes (Management & Handling) Amendment Rules, 2003 Up to 50 beds HCES and lab and Blood Banks, Pathological, etc.

30 days Environmental

Engineer

Senior Environmental

Engineer/ Additional Secretary Science, Technology & Environment

Chief Environmental

Engineer(HQ) Special Secretary Science, Technology & Environment

293.b Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under Bio

Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 50 beds but up to 200 beds

30 days Senior Environmental

Engineer/ Additional Secretary Science, Technology & Environment

Chief Environmental

Engineer(HQ) Special Secretary Science, Technology & Environment

Chairman
293.c Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under Bio

Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 200 beds but up to 500 beds.

30 days Chief Environmental

Engineer(HQ) Special Secretary Science, Technology & Environment

Chairman Special Secretary

Science, Technology & Environment

293.d Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under Bio

Medical Wastes (Management & Handling) Amendment Rules, 2003 More than 500 beds .

30 days Member Secretary Chairman Special Secretary

Science, Technology & Environment

294 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Registration for

Manufacture of Carry Bags & Multi Layered Plastics under Plastic Wastes (Management & Handling) Rules, 2011

30 days Environmental

Engineer

Senior Environmental

Engineer(HQ)

Chief Environmental

Engineer(HQ)

295 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Registration for Recycling of Carry Bags & Multi Layered Plastics or any plastic waste under Plastic Wastes (Management & Handling) Rules, 2011 30 days Environmental

Engineer

Senior Environmental

Engineer(HQ)

Chief Environmental

Engineer(HQ)

296 Science, Technology & Environment (Punjab Pollution Control Board) Grant of Authorization under ewaste

(Management & Handling) Rules, 2011

30 days Chairman Special Secretary

Science, Technology & Environment

Principal secretary

Science, Technology & Environment

297 Science, Technology & Environment (Punjab Pollution Control Board) Declaration of analysis results for

the effluent / emissions samples collected

15 days Senior Scientific

Officer

Member Secretary Chairman
298 Science, Technology & Environment (Punjab Pollution Control Board) Providing effluent / emission analysis report after deposit of analysis fees 03 days Environmental

Engineer

Senior Environmental

Engineer(HQ)

Chief Environmental

Engineer (HQ)

299 Medical Education and Research/Punjab Medical Council Provisional Registration (in case of Graduate from Punjab State) 15 days

( 2 days in emergent cases)

Registrar Chairman Director, Medical

Education and Research.

300 Medical Education and Research/Punjab Medical Council Provisional Registration (in case

of Graduates from other States ) on receipt of NOC from the Medical Council of Concerned State

45 days Registrar Chairman Director, Medical

Education and Research.

301 Medical Education and Research/Punjab Medical Council Permanent Registration (who

are already registered provisionally by Punjab Medical Council)

15 days Registrar Chairman Director, Medical

Education and Research.

302 Medical Education and Research/Punjab Medical Council Permanent Registration (who

have already been registered provisionally/permanently by other States Medical Council) – on receipt of NOC from the Medical Council of Concerned State

45 days Registrar Chairman Director, Medical

Education and Research.

303 Medical Education and Research/Punjab Medical Council Provisional /Permanent Registration ( in case of Graduate from other Countries) – on receipt of verification of Degree from the concerned Embassy 90 days Registrar Chairman Director, Medical

Education and Research.

304 Medical Education and Research/Punjab Medical Council Issuance of Good Standing Certificate 15 days Registrar Chairman Director, Medical

Education and Research.

305 Medical Education and Research/Punjab Medical Council Renewal of Registration 15 days Registrar Chairman Director, Medical

Education and Research.

306 Medical Education and Research/Punjab Medical Council Issuance of NOC for Registration in other States. 15 days Registrar Chairman Director, Medical

Education and Research.

307 Medical Education and Research/Punjab Medical Council Additional of Qualification Registration Certificate 15 days Registrar Chairman Director, Medical

Education and Research.

308 Medical Education and Research/Punjab Medical Council Issuance of Duplicate Registration Certificate and other Certificates etc. 15 days Registrar Chairman, Director, Medical

Education and Research.

309 Medical Education and Research/Punjab Nurses Registration Issuance of Detailed Marks Certificate (ANM, GNM) 60 days

(After the Declaration of Result)

Registrar Chairman Director, Medical

Education and Research

310 Medical Education and Research/Punjab Nurses Registration Council Issuance of Registration

Certificate (ANM,GNM.B.Sc Nursing, Post Basic B.Sc Nursing and M.Sc Nursing)

60 days Registrar Chairman, Director, Medical

Education and Research

311 Medical Education and Research/Punjab Nurses Registration Council Issuance of Diploma Certificate

(ANM and GNM)

60 days Registrar Chairman, Director, Medical

Education and Research

312 Medical Education and Research/Punjab Nurses Registration Council Issuance of NOC for Transfer of

Registration to other States

30 days Registrar Chairman Director, Medical

Education and Research

313 Medical Education and Research/Punjab Nurses Registration Council Issuance of NOC on demand for

Transfer of Registration from other States

30 days Registrar Chairman Director, Medical

Education and Research

314 Medical Education and Research/Punjab Nurses Registration Council Forwarding Certificates for verification in India/ DC Office/Hospitals Concerned. 30 days Registrar Chairman Director, Medical

Education and Research

315 Medical Education and Research/Punjab Nurses Registration Council Forwarding Certificate for

Verification to other Countries

30 days Registrar Chairman Director, Medical

Education and Research

316 Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab Provisional Registration 15 days Registrar Chairman Director Medical

Education and Research

317 Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab Registration for Candidates of Punjab State Registration for Candidates from other States 15 days

15 days

(After the receipt of

verification from the concerned State)

Registrar Chairman Director, Medical Education and Research
318 Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab Renewal of Registration 30 days Registrar Chairman Director Medical

Education and Research

319 Medical Education and Research/Council of Homeopathic Systems of Medicines Punjab Verification of NOC,

Qualification and Registration

15 days

(In case of already renewed cases) 15 days (After renewal in case of not already renewed cases)

Registrar Chairman Director Medical

Education and Research

320 Medical Education and Research /Punjab State Pharmacy Council Fresh Registration 60 days

( After receipt of verification of result and after the approval of Sub Committee).

Registrar Vice Chairman Chairman
321 Medical Education and Research /Punjab State Pharmacy Council Registration by Transfer

(Migration)

60 days

( After receipt of verification of result and after the approval of Sub Committee).

Registrar Vice Chairman Chairman
322 Medical Education and Research /Punjab State Pharmacy Council Duplicate Registration Certificate 30 days Registrar Vice Chairman Chairman
323 Medical Education and Research/Punjab State Pharmacy Council Renewal / Restoration 60 days Registrar Vice Chairman Chairman
324 Medical Education and Research/Punjab State Pharmacy Council Issuance of Good Standing

Certificate

30 days Registrar Vice Chairman Chairman
325 Medical Education and Research/Punjab State Pharmacy Council Addition of Qualification 60 days

(After verification of qualification / results from the concerned Authority)

Registrar Vice Chairman Chairman
326 Medical Education and Research/Punjab State Pharmacy Council Issue of NOC to Candidates qualified from Punjab for "Registration in other States." 60 days Registrar Vice Chairman Chairman
327 Medical Education and Research/Punjab State Dental Council New Registration-Punjabs State

(BDS, MDS, Dental Mechanic and Dental Hygienist)

7 days Registrar Chairman Director, Medical

Education and Research

328 Medical Education and Research/Punjab State Dental Council New Registration-Other States

(BDS, MDS, Dental Mechanic and Dental Hygienist)

15 days

(After verification of DMC/Degree from the concerned Colleges and Universities)

Registrar Chairman Director, Medical

Education and Research

329 Medical Education and Research/Punjab State Dental Council New Registration: Applied from

Other Countries

15 days

(After verification of DMC/Degree from the concerned Colleges and Universities)

Registrar Chairman Director, Medical

Education and Research

330 Medical Education and Research /Punjab State Dental Council Restoration of Registration 15 days Registrar Chairman Director,Medical

Education and Research

331 Medical Education and Research /Punjab State Dental Council Renewal of Registration 3 days Registrar Chairman Director,Medical

Education and Research

332 Medical Education and Research/Punjab State Dental Council Issue of NOC to Candidates

qualified from Punjab for "Registration in other States."

7 days Registrar Chairman Director, Medical

Education and Research

333 Medical Education and Research /Punjab State Dental Council Issuance of Good Standing Certificate 7 days Registrar Chairman Director,Medical

Education and Research

334 Medical Education and Research /Punjab State Dental Council Issuance of Duplicate Certificate and Other Certificates 7 days Registrar Chairman Director, Medical

Education and Research

335 Medical Education and Research /Punjab State Dental Council Issuance of Smart Card Same day Registrar Chairman Director, Medical

Education and Research

336 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Provisional Registration 15 days Registrar Vice Chairman Chairman
337 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Permanent Registration 30 days Registrar Vice Chairman Chairman
338 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Updation of Registration 30 days Registrar Vice Chairman Chairman
339 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Issue of NOC to Candidates

qualified from Punjab for "Registration in other States"

30 days Registrar Vice Chairman Chairman
340 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Good Professional Certificate for

further studies abroad

30 days Registrar Vice Chairman Chairman
341 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Registration of Candidates

qualified from other State's Board

30 days

(After the verification of result from the colleges/ universities and approval of Sub-Committee )

Registrar Vice Chairman Chairman
342 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Addition of Qualification 30 days

(After the verification of result from the colleges/ universities and approval of Sub-Committee )

Registrar Vice Chairman Chairman
343 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Registration of UpVaids 30 says Registrar Vice Chairman Chairman
344 Medical Education and Research /Board of Ayurvedic and Unani Systems of Medicines Punjab Renewal of Registration (UpVaid) 30 days Registrar Vice Chairman Chairman
345 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Issuance of DMC (D. Pharmacy

and Ayurveda (UpVaid)

60 days (After the declaration of Result) Member Secretary Chairman Secretary,Medical

Education and Research

346 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Issuance of Diploma Certificate 60 days (After the declaration of Result) Member Secretary Chairman Secretary, Medical

Education and Research

347 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Issuance of Duplicate DMC 45 days Member Secretary Chairman Secretary, Medical

Education and Research

348 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Issuance of Duplicate Diploma

Certificate

45 days Member Secretary Chairman Secretary, Medical

Education and Research

349 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Result Verification 20 days Member Secretary Chairman Secretary, Medical

Education and Research

350 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Issuance of Transcript Certificate 60 days Member Secretary Chairman Secretary, Medical

Education and Research

351 Medical Education and Research /Punjab State Faculty of Ayurvedic and Unani Systems of Medicines Enrollment of Candidates after

Admission

Up to 31 August (Every year) Member Secretary Chairman Secretary, Medical

Education and Research

Simplified application proforma

[edit]

To avail the services a standardised and simplified application proforma was introduced for the convenience of the citizen. Earlier there were not only different types of proformas in different offices to avail these services but they varied also from district to districts. In addition to it earlier a lot of undesired documentation was involved in old proformas which was curtailed and documents specifically related to the service only were made mandatory in the simplified proformas. Specimen of the simplified proforma is given below: Simplified proforma for Services under RTS Act.

1 Name of Service
2 name of Department/Service Provider (Pre-filled into the system
Part 2
1 Name of Applicant
2 Husband/Father's/Mother's Name
3 Permanent Address
4 Correspondence Address
5 Correspondence Phone No.
6 Correspondence e-mail
7 Adhaar Card No.(Attach Copy)
Part-3 Information/Documents required specific to the service Information
1 name of beneficiary, if not applicant.(Adhar card of beneficiary. Attach Copy
2 relationship with applicant
Acknowledgement Receipt
1 Application Receipt No.
2 Service asked for
3 Date of Application
4 Date by which Service to be provided
5 fees/Facilitation Charges, if any
6 Signature of authorised official

Citizen Service delivery Centres

[edit]
GIS location map of Sewa kendras cum citizen service delivery centres in Punjab, India

Punjab Government has developed a network of Service Centres (Punjabi ਸੇਵਾ ਕੇਂਦਰ). 2,147 service delivery centres are being developed to provide these services at the distance of 10 km in rural and 1.5 km in urban areas. Out of these 1,758 Centres and 389 are in urban areas.[4]

References

[edit]
  1. ^ "Right to Service Commission Punjab:Home". rtspunjab.gov.in.
  2. ^ "Right to Service Commission Punjab : Notified Services". rtspunjab.gov.in.
  3. ^ PTI (9 March 2015). "Punjab government notifies 206 services under Right to Services Act" – via The Economic Times.
  4. ^ "Parkash Singh Badal inaugurates 'Sewa Kendra' in Punjab". 12 August 2016.
[edit]

Simplified proforma for Services under RTS Act.