Draft:Visaya
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Comment: External links have been removed. References have been cleaned. Citations must be placed inline. See WP:REFB for more help. microbiologyMarcus [petri dish·growths] 14:58, 15 July 2024 (UTC)
VISAYA, is a Knowledge Process Outsourcing (KPO) company operating in both the Philippines and in the United States of America. Established 17 years ago, it currently has around 900 full-time employees operates across three sectors: Contact Center Solutions, Healthcare Information Management, and Finance & Accounting Management. VISAYA is among the few Filipino-owned companies in the emerging local IT-BPM Industry in the Philippines which currently contributes USD 32.5 Billion to the Philippine economy in 2021.
History
[edit]Founded with just 12 agents, the company had its first offices in Makati City in 2007 and was accredited by the Philippine Economic Zone Authority (PEZA) in 2010. In 2013, VISAYA launched the Philippines’ inaugural Rural BPO program in partnership with Accenture “Accenture PH unveils unique team-up with rural BPOs” in Tanjay City, Negros Oriental. During this period. In 2018, the company opened a branch in Dumaguete City and focused on both CX and Healthcare Information Management accounts. In 2023, the company relocated its main Philippine office to Ortigas from Makati. This was followed by the opening of its branch in Bacolod in early 2024.
Awards
[edit]The company has been recognized in 2015 and 2016 Outstanding SME Award for the Service Sector from the Department of Trade and Industry. In 2019, it was honored with the Philippines Best Employer Brand Award by the Employer Brand Institute and the ACES Most Promising SME in Asia Award. The company was further distinguished with Asia’s Best Employer Brand Award in 2021 and again in 2023.
References
[edit]1. Visaya Corporate Website. https://visayakpo.com/ 2. Calimag, Melvin (2014). “Accenture PH unveils unique team-up with rural BPOs”, Newsbytes.ph. ICT News Website 3. Lee, Don (2015). "The Philippines has become the call-center capital of the world’, Los Angeles Times. News Website 4. Gallimore, Derek (2014) "Butch Valenzuela – My Outsourcing Journey", Outsource Accelerator. BPO Outsourcing Advisory 5. Pillas, Catherine (2015) “DTI honors 17 of PHL’s top exporters”, Business Mirror. News Website