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SmartSurvey

Overview

SmartSurvey is a UK-based online survey software company that enables users to create, distribute, and analyze surveys. It serves various sectors, including business, education, healthcare, and government, providing tools for feedback collection, data analysis, and reporting.

History

Founded in 2010, SmartSurvey has grown significantly by focusing on user-friendly survey solutions and robust data security. The platform offers customizable survey templates, advanced analytics, and integrations with various third-party applications. SmartSurvey is trusted by over 500,000 users, including prominent organizations like Barclays, Microsoft, the NHS, and Vodafone.

Features

  • Survey Creation: Customizable templates and flexible question types allow for engaging surveys. The platform supports multilingual surveys and features logic and intelligent routing to improve response rates.
  • Distribution: Surveys can be distributed via email, SMS, web links, and social media, with options for offline data collection.
  • Analysis: Real-time data analysis tools include visual summaries, data export options, and advanced text analysis.
  • Security: SmartSurvey is ISO27001 certified and GDPR compliant, ensuring secure data storage and processing within the UK.

Awards and Recognition

SmartSurvey has received multiple awards and high ratings on various review platforms:

  • G2: Rated 4.6/5 stars based on 47 reviews, recognized for ease of use and robust features​ (Software Advice)​.
  • Software Advice: Named a FrontRunner in 2022, highlighting top products based on user reviews​ (Software Advice)​.
  • Capterra: Rated 4.7/5 stars, praised for its comprehensive features and customer support​ (Software Advice)​.

Market Position

SmartSurvey has established itself as a leading survey tool provider in the UK and Europe, known for its ease of use, strong data protection, and extensive feature set. It is widely used by businesses, government agencies, and educational institutions.

For more information, visit SmartSurvey

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