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Draft:Outstaffing

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Upstaffing is a type of remote recruitment model in which a vendor provides a specialist or a group of professionals for a client's project on a sub-contractor basis.

Oupstaffing parties are: client (startup, SMB, corporate), vendor, and consultant.

Upstaffing is a hybrid model, between hiring and outsourcing, similar to staff augmentation, but with an important difference: vendor must be able to scale client's team very fast (within 25-48 hours).

Prerequisites

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Pre-conditions for successful use-case::[1]

  • Client's business needs a consultant to start ASAP, and the internal recruitment team cannot fill it (Hard-to-fill positions, “Fire on the project”, Inconvenient contract engagement format, or Very specific vacancy)
  • Vendor has such resources available or can engage from the network almost immediately (24-24 hours)
  • Consultant has required skills and qualifications.

Upstaffing sometimes involves transferring employees and assets from one firm to another.

Types of Outstaffing Engagement

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  • FTE RateCard contract: Each full-time employee is engaged for a one man-month period of time, with possible prolongation. This model is transparent for all parties: A consultant receives a guaranteed monthly payment, vendor gets guaranteed utilization of its resources, and a client gets a forecastable budget.
  • Time and Material (or TM) contract): A Client pays for time and work actually performed. This model is less convenient for vendors if they have no alternative project for a consultant.
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  • MSA[2] (Master Service Agreement): The general legal framework for collaboration between client, vendor, and consultant. MSA typically includes NDA clause and allows the client and vendor to share project details and start the interview process.
  • SOW (Statement of Work): Appendix to MSA, signed additionally for each engaged consultant (may include individual conditions and override MSA statements).

The most important clauses are consultant cost, engagement model, and termination notice period.

Cost Structure and Billing

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  • Consultant cost structure typically includes all extra costs related to finding and maintaining consultant working conditions such as office space, hardware, software, tax support etc.
  • Billing periods is typically one month. Client is provided with consultant time reports, followed by a monthly bill.
  • Upstaffing model profitability is lower than outsourcing, and typically is 10-20% of consultant salary.
  • Due to a temporary nature of collaboration, in outstaffing model, vendor does not bill for vacations, sick leaves or any extra perks, bonuses and taxes client that would need to pay if consultant would be hired in-house directly

References

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  1. ^ Denisyuk, Andrew (November 5, 2024). "Introduction to "Upstaffing"". Upstaff Engineering Blog. Retrieved November 27, 2024.
  2. ^ Reuterz, Thomson (November 5, 2023). "Introduction to "Upstaffing"". Reuters Legal Drafting. Retrieved November 5, 2023.