Draft:Geeker
 | This article contains paid contributions. It may require cleanup to comply with Wikipedia's content policies, particularly neutral point of view. |
| Submission declined on 30 October 2024 by DoubleGrazing (talk). This submission does not appear to be written in the formal tone expected of an encyclopedia article. Entries should be written from a neutral point of view, and should refer to a range of independent, reliable, published sources. Please rewrite your submission in a more encyclopedic format. Please make sure to avoid peacock terms that promote the subject.
Where to get help
How to improve a draft
You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Editor resources
|  |
| Company type | Private Company |
|---|---|
| Industry | Tech Support |
| Founder | Jacob Eisenbach |
| Services | On Demand Software & IT Support, Subscriptions |
| Website | geeker.co |
Geeker.co is a startup that offers online, US-based, on-demand software and IT support from vetted technicians through its peer-to-peer, screen sharing platform. It was originally founded in 2021 before it publicly launched in December of 2023. The company continues to serve customers in November 2024.
History
[edit]Geeker.co was founded in 2021 by its CEO, Jacob Eisenbach.[1] According to Eisenbach, the concept for Geeker.co was conceived after he’d spent time struggling with technology as his real estate business grew[2]—a problem he believed other professionals in many industries were also facing.[3]
As a serial entrepreneur and co-founder of Lexington Property Group (a real estate firm East Orange, NJ that owns and operates over 2,700 properties across 8 cities[4])—Eisenbach used his income to privately fund Geeker.co in an effort to help solve this problem.[5]
In 2023, the company officially launched to the public, offering its services to both business and individual users.[6] However, the company has stated that about 83% of its users are businesses, especially smaller shops.[7]
Products and Services
[edit]Geeker.co offers online on-demand support for software tools ranging from suites of products like Microsoft Office, Adobe, Google and Quickbooks[3] to Salesforce, PowerBI, technology consulting, automations, among others.[8]
These services include one-on-one online consultations that use Geeker.co’s built-in screen sharing software as well as an option for customers to give control of their device to their technician so they can fix issues remotely. According to NJ Biz[7], jobs can be requested 24 hours per day, but the primary workforce of 100–150 technicians Geeker is available from 9am to 5pm EST.
Business Model and Impact
[edit]Geeker.co is a peer-to-peer platform. Much like Uber, it connects consumers who need a service with vetted operators who can fulfill their needs using a smart browser application with features like screen sharing, remote access, scheduling, and automatic time tracking and billing.[7]
92% of office workers utilize technology in their roles[9], but only 2.9% of employees are proficient in IT-related fields[10]. This disparity of knowledge and access to help causes an estimated loss of 7.3 work hours per month due to tech-related problems.[11] Although no official studies have been published regarding the impact of Geeker.co on the businesses it works with, it aims to minimize time wastage and frustration that software and tech problems can create.[7]
On the technician side of the business, Geeker technicians have been reported to make up to $80–$90 per hour and $3,000 per month working an hour per day.[12]
Technician Vetting
[edit]Before being accepted into the Geeker.co workforce, technicians must go through multiple stages of vetting and training. This includes an initial application, a technical skills assessment, a background check, an online interview over Zoom, and individual onboarding training.[7]
References
[edit]- ^ "Jacob Eisenbach". The Org.
- ^ Eisenbach, Jacob. "Why I Started Geeker". Linkedin. Jacob Eisenbach.
- ^ a b Williams, Shannon. "Geeker pioneers on-demand peer-to-peer tech support". Ecommerce News United Kingdom. Retrieved 28 December 2023.
- ^ "Lexington Property Group". Apartments.com.
- ^ Gantz, Nesanel (22 February 2023). "Yaakov Yosef (Jacob) Eisenbach // Geeker, Lexington Property Group". Ami Magazine. Ami Magaziine.
- ^ "Introducing Geeker: New Peer-to-Peer Marketplace Provides On-Demand Tech Support from Live Experts". Yahoo Finance. PR Newswire. Retrieved 27 December 2023.
- ^ a b c d e Perry, Jessica (27 December 2023). "Geeker wants to be 'Uber for your computer'". NJBIZ. Retrieved 27 December 2023.
- ^ "Home". geeker.co.
- ^ "New Report: 92% of Jobs Require Digital Skills, One-Third of Workers Have Low or No Digital Skills Due to Historic Underinvestment, Structural Inequities". National Skills Coalition. National Skills Coalition, Federal Reserve Bank of Atlanta. Retrieved 6 February 2023.
- ^ Beckhusen, Julia. "Occupations in Information Technology" (PDF). census.gov. United States Census Bureau. Retrieved August 2016.
{{cite web}}: Check date values in:|access-date=(help) - ^ "Wasted Workday: Employees Lose Over Two Weeks Each Year Due To IT-Related Issues". PR Newswire (Press release). PR Newswire. Retrieved 22 March 2016.
- ^ Breen, Amanda. "The Remote Side Hustle a 43-Year-Old Musician Works on for 1 Hour a Day Earns Nearly $3,000 a Month: 'All From the Comfort of Home'". Entrepreneur. Retrieved 13 March 2024.
- in-depth (not just brief mentions about the subject or routine announcements)
- reliable
- secondary
- strictly independent of the subject
Make sure you add references that meet all four of these criteria before resubmitting. Learn about mistakes to avoid when addressing this issue. If no additional references exist, the subject is not suitable for Wikipedia.