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Snowden developed the [[Cynefin]] framework, one of the first practical applications of [[complexity theory]] to management science.<ref name ="KMmag">{{Cite journal |last =Lelic |first =Simon |journal = Inside Knowledge magazine |title =The knowledge: Dave Snowden - Inside Knowledge |work=Inside Knowledge magazine |pages = |volume=5 |issue=10 |publisher= Ark Publishing |year =2002 |date =2 Jul 2002 |issn=1369-1368 | url = http://www.kmmagazine.com/xq/asp/sid.0/articleid.37E1F21E-2792-430B-897F-53BD4B4EEE5B/qx/display.htm |accessdate =2010-02-21}}</ref><ref>Snowden, D. (2000) “Cynefin, A Sense of Time and Place: an Ecological Approach to Sense Making and Learning in Formal and Informal Communities” conference proceedings of KMAC at the University of Aston, July 2000</ref><ref> Snowden, D. (2000) “Cynefin: a sense of time and space, the social ecology of knowledge management”. In Knowledge Horizons : The Present and the Promise of Knowledge Management ed. C Despres & D Chauvel Butterworth Heinemann October 2000</ref> The framework helps managers determine the prevailing operative context, enabling appropriate choices and decisions.<ref name ="HBR">{{Cite journal |last1 =Snowden |first1 =David J |last2 =Boone |first2 = Mary E |title =A Leader’s Framework for Decision Making - Harvard Business Review |publisher= [[Harvard Business School Publishing|Harvard Business Publishing]]|work=[[Harvard Business Review]] website |pages = |issue =November 2007 |date =|journal =[[Harvard Business Review]] | url =http://hbr.org/2007/11/a-leaders-framework-for-decision-making/ar/1
Snowden developed the [[Cynefin]] framework, one of the first practical applications of [[complexity theory]] to management science.<ref name ="KMmag">{{Cite journal |last =Lelic |first =Simon |journal = Inside Knowledge magazine |title =The knowledge: Dave Snowden - Inside Knowledge |work=Inside Knowledge magazine |pages = |volume=5 |issue=10 |publisher= Ark Publishing |year =2002 |date =2 Jul 2002 |issn=1369-1368 | url = http://www.kmmagazine.com/xq/asp/sid.0/articleid.37E1F21E-2792-430B-897F-53BD4B4EEE5B/qx/display.htm |accessdate =2010-02-21}}</ref><ref>Snowden, D. (2000) “Cynefin, A Sense of Time and Place: an Ecological Approach to Sense Making and Learning in Formal and Informal Communities” conference proceedings of KMAC at the University of Aston, July 2000</ref><ref> Snowden, D. (2000) “Cynefin: a sense of time and space, the social ecology of knowledge management”. In Knowledge Horizons : The Present and the Promise of Knowledge Management ed. C Despres & D Chauvel Butterworth Heinemann October 2000</ref> The framework helps managers determine the prevailing operative context, enabling appropriate choices and decisions.<ref name ="HBR">{{Cite journal |last1 =Snowden |first1 =David J |last2 =Boone |first2 = Mary E |title =A Leader’s Framework for Decision Making - Harvard Business Review |publisher= [[Harvard Business School Publishing|Harvard Business Publishing]]|work=[[Harvard Business Review]] website |pages = |issue =November 2007 |date =|journal =[[Harvard Business Review]] | url =http://hbr.org/2007/11/a-leaders-framework-for-decision-making/ar/1
|accessdate = 2010-02-23}}</ref> Snowden explains the choice of the term ''Cynefin'' ({{pron-en|ˈkʌnɨvɪn}}): <nowiki>[it is]</nowiki> a [[Welsh language|Welsh word]] that signifies the "multiple factors in our environment and our experience that influence us in ways we can never understand".<ref name="HBR"/> ''Cynefin'' has no direct translation into English, but its meaning is similar to 'habitat' and is also used "as an adjective used to convey 'acquainted' or 'familiar'".<ref name="Kyffin 1">{{cite book|title=Advances in classification research ... - Google Books|url=http://books.google.com/books?id=HKvjAAAAMAAJ&q=Kyffin+Williams+cynefin&dq=Kyffin+Williams+The+Land+%26+the+Sea+cynefin&cd=1|accessdate=2010-03-31|last=Williams|first=Kyffin|title=The land & the sea|Publisher=[[Gomer Press|Gwasg Gomer]]|year=2010|location=[[Llandysul]]|isbn=1 8590 2553 6, 9 7818 5902 5536|accessdate=2010-03-31}}</ref>
|accessdate = 2010-02-23}}</ref> Snowden explains the choice of the term ''Cynefin'' ({{pron-en|ˈkʌnɨvɪn}}): <nowiki>[it is]</nowiki> a [[Welsh language|Welsh word]] that signifies the "multiple, mutifarious and impossibly complex factors in our environment and our wildly diverse experiences that influence us in ways we can never begin to understand, unless we take one of Snowden's seminars and/or buy the Sensemaker software".<ref name="HBR"/> ''Cynefin'' has no direct translation into English, but its meaning is similar to 'habitat' and is also used "as an adjective used to convey 'acquainted' or 'familiar'".<ref name="Kyffin 1">{{cite book|title=Advances in classification research ... - Google Books|url=http://books.google.com/books?id=HKvjAAAAMAAJ&q=Kyffin+Williams+cynefin&dq=Kyffin+Williams+The+Land+%26+the+Sea+cynefin&cd=1|accessdate=2010-03-31|last=Williams|first=Kyffin|title=The land & the sea|Publisher=[[Gomer Press|Gwasg Gomer]]|year=2010|location=[[Llandysul]]|isbn=1 8590 2553 6, 9 7818 5902 5536|accessdate=2010-03-31}}</ref>


According to ''Inside Knowledge'', Snowden's early work in the field of [[decision support systems]] informed his principles of [[organic]] knowledge management, using "the natural contours of [an] organisation to allow knowledge to self-organise and self-manage." <ref name ="KMmag"/> He describes his three basic rules or principles of [[knowledge exchange]]: <ref name ="Fast 1">{{Cite journal |last =Warner |first =Fara |title =He Drills for Knowledge: Fast Company|publisher= [[Gruner + Jahr]]|work=[[Fast Company (magazine)|Fast Company]] website |p =186 |issue =50 |date =21 Aug 2001 |journal =[[Fast Company (magazine)|Fast Company Magazine]] |url =http://www.fastcompany.com/magazine/50/leadingedge.html |accessdate = 2010-02-23}}</ref><ref name ="EContent">{{Cite journal |last =White |first =Martin |title =EContentMag.com: Knowledge Management Involves neither Knowledge nor Management |publisher= [[Information Today, Inc.]]|work=EContent Magazine website |pages = |issue =October 2004 |date =20 Oct 2004 |journal =EContent Magazine | url =http://www.econtentmag.com/Articles/ArticleReader.aspx?ArticleID=7122&ContextSubtypeID=10|accessdate = 2010-02-21}}</ref>
According to ''Inside Knowledge'', Snowden's early work in the field of [[decision support systems]] informed his principles of [[organic]] knowledge management, using "the natural contours of [an] organisation to allow knowledge to self-organise and self-manage." <ref name ="KMmag"/> He describes his three basic rules or principles of [[knowledge exchange]]: <ref name ="Fast 1">{{Cite journal |last =Warner |first =Fara |title =He Drills for Knowledge: Fast Company|publisher= [[Gruner + Jahr]]|work=[[Fast Company (magazine)|Fast Company]] website |p =186 |issue =50 |date =21 Aug 2001 |journal =[[Fast Company (magazine)|Fast Company Magazine]] |url =http://www.fastcompany.com/magazine/50/leadingedge.html |accessdate = 2010-02-23}}</ref><ref name ="EContent">{{Cite journal |last =White |first =Martin |title =EContentMag.com: Knowledge Management Involves neither Knowledge nor Management |publisher= [[Information Today, Inc.]]|work=EContent Magazine website |pages = |issue =October 2004 |date =20 Oct 2004 |journal =EContent Magazine | url =http://www.econtentmag.com/Articles/ArticleReader.aspx?ArticleID=7122&ContextSubtypeID=10|accessdate = 2010-02-21}}</ref>

Revision as of 20:22, 15 May 2010

Dave Snowden

David John Snowden (born 1 April 1954) is a Welsh lecturer, consultant and researcher in the field of knowledge management, known for his work on the role of narrative and sensemaking in organisational strategy.[1] He has worked in advisory, strategic and management roles across government, industry, service and academic sectors, and has been described as an expert on tacit knowledge.[2][3]

Snowden developed the Cynefin framework, one of the first practical applications of complexity theory to management science.[4][5][6] The framework helps managers determine the prevailing operative context, enabling appropriate choices and decisions.[7] Snowden explains the choice of the term Cynefin (Template:Pron-en): [it is] a Welsh word that signifies the "multiple, mutifarious and impossibly complex factors in our environment and our wildly diverse experiences that influence us in ways we can never begin to understand, unless we take one of Snowden's seminars and/or buy the Sensemaker software".[7] Cynefin has no direct translation into English, but its meaning is similar to 'habitat' and is also used "as an adjective used to convey 'acquainted' or 'familiar'".[8]

According to Inside Knowledge, Snowden's early work in the field of decision support systems informed his principles of organic knowledge management, using "the natural contours of [an] organisation to allow knowledge to self-organise and self-manage." [4] He describes his three basic rules or principles of knowledge exchange: [9][10]

"Knowledge can only be volunteered; it can't be conscripted."

"People always know more than they can tell, and can tell more than they can write."

"People only know what they need to know when they need to know it."

Professional activities

Snowden was born in Ongar, Essex, to Welsh parents. Returning to Wales with his parents when he was three, Snowden grew up in Mold, Flintshire, where he was educated at the Alun School.[1] He earned a degree in Philosophy from the University of Lancaster, where he was a member of County College. He then studied for a Master's degree in Business Administration at Middlesex University. Following University he worked for the Student Christian Movement for three years. Following a series of roles in various organisations, he was one of the management team who bought Data Sciences from Thorn EMI. When that organisation was acquired by IBM, he became a Director in the IBM Institute for Knowledge Management and subsequently founded their Cynefin Centre for Organisational Complexity.[2][4] He is currently the Founder and Chief Scientific Officer of Cognitive Edge, a research network that focuses on the development of the theory and practice of sensemaking.[2]

Snowden is a visiting professor at the University of Pretoria, adjunct at the Hong Kong Polytechnic University, and a visiting fellow at Warwick University, Nanyang University, the Università Cattolica and the Singapore Management College. He has also held visiting positions at the Universities of Canberra and Surrey He writes a regular column for KMWorld Magazine, called Everything is fragmented, on trends in technology, social issues, the scientific use of narrative.[11] Snowden lives in Lockeridge, Wiltshire, England and, as of 2010, is an editor-in-chief of the journal, Emergence: Complexity and Organisation and a director of funding allocation for the Engineering and Physical Sciences Research Council on the subject of emergence.[2][7][12]

Notes

  1. ^ a b "Cognitive Edge". Cognitive Edge. Cognitive Edge. 30 January 2009. Retrieved 2010-03-11. {{cite web}}: Check date values in: |date= (help)
  2. ^ a b c d "http://www.cognitive-edge.com/files/Dave-Snowden.pdf" (pdf). Cognitive Edge. Cognitive Edge. 2008. Retrieved 2010-02-23. {{cite web}}: External link in |title= (help)
  3. ^ Thomas A. Stewart, The Cunning Plots of Leadership, Fortune Magazine September 7, 1998
  4. ^ a b c Lelic, Simon (2 Jul 2002). "The knowledge: Dave Snowden - Inside Knowledge". Inside Knowledge magazine. 5 (10). Ark Publishing. ISSN 1369-1368. Retrieved 2010-02-21. {{cite journal}}: More than one of |work= and |journal= specified (help)CS1 maint: date and year (link)
  5. ^ Snowden, D. (2000) “Cynefin, A Sense of Time and Place: an Ecological Approach to Sense Making and Learning in Formal and Informal Communities” conference proceedings of KMAC at the University of Aston, July 2000
  6. ^ Snowden, D. (2000) “Cynefin: a sense of time and space, the social ecology of knowledge management”. In Knowledge Horizons : The Present and the Promise of Knowledge Management ed. C Despres & D Chauvel Butterworth Heinemann October 2000
  7. ^ a b c Snowden, David J; Boone, Mary E. "A Leader's Framework for Decision Making - Harvard Business Review". Harvard Business Review (November 2007). Harvard Business Publishing. Retrieved 2010-02-23. {{cite journal}}: More than one of |work= and |journal= specified (help)
  8. ^ Williams, Kyffin (2010). The land & the sea. Llandysul. ISBN 1 8590 2553 6, 9 7818 5902 5536. Retrieved 2010-03-31. {{cite book}}: Check |isbn= value: invalid character (help); Unknown parameter |Publisher= ignored (|publisher= suggested) (help)CS1 maint: location missing publisher (link)
  9. ^ Warner, Fara (21 Aug 2001). "He Drills for Knowledge: Fast Company". Fast Company Magazine (50). Gruner + Jahr: 186. Retrieved 2010-02-23. {{cite journal}}: More than one of |work= and |journal= specified (help)
  10. ^ White, Martin (20 Oct 2004). "EContentMag.com: Knowledge Management Involves neither Knowledge nor Management". EContent Magazine (October 2004). Information Today, Inc. Retrieved 2010-02-21. {{cite journal}}: More than one of |work= and |journal= specified (help)
  11. ^ "Authors: Dave-Snowdon:KMWorld". KMWorld Magazine. Information Today, Inc. 2009. Retrieved 2010-02-21. {{cite web}}: More than one of |work= and |journal= specified (help)
  12. ^ "E:CO - Editorial Board". Institute for the Study of Coherence and Emergence (ISCE) website. ISCE. 22 Dec 2008. Retrieved 2010-02-21.
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