Wikipedia:Responding to threats of harm: Difference between revisions
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Immediately email '''<code>{{nospam|emergency|wikimedia.org}}</code>''' with details of the threat. |
Immediately email '''<code>{{nospam|emergency|wikimedia.org}}</code>''' with details of the threat. |
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*This address is only for <u>true emergencies</u> and is monitored around the clock. For non-emergency issues, see [[Wikipedia:Contact us]]. |
*This address is only for <u>true emergencies</u><!-- this is somewhat in conflict with the statement earlier that " Many threats are empty, but don't make that evaluation yourself"; so what do we mean by "true" emergencies? What not-true emergencies are we telling the reader to divert to other channels?--> and is monitored around the clock. For non-emergency issues, see [[Wikipedia:Contact us]]. |
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*You can also use '''[[Special:EmailUser/Emergency]]''' if you have an account with email enabled. |
*You can also use '''[[Special:EmailUser/Emergency]]''' if you have an account with email enabled. |
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*Include the name of the page where the threat was made, or a [[Help:Diff|diff]]. |
*Include the name of the page where the threat was made, or a [[Help:Diff|diff]]. |
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In addition to emailing the Wikimedia Foundation as above, notify Wikipedia [[WP:Administrators|administrators]] privately. |
In addition to emailing the Wikimedia Foundation as above, notify Wikipedia [[WP:Administrators|administrators]] privately. |
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* Even |
* Even if you are an administrator, notify other administrators. |
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* Use [[Wikipedia:Emailing users|email]], [[Wikipedia:IRC#List_of_useful_channels|IRC]], or other ''low-visibility'' methods. '''Avoid high-traffic noticeboards when reporting.''' |
* Use [[Wikipedia:Emailing users|email]], [[Wikipedia:IRC#List_of_useful_channels|IRC]], or other ''low-visibility'' methods. '''Avoid high-traffic noticeboards when reporting.''' |
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* If in doubt, join {{IRC|wikipedia-en-revdel}} or failing that, in true emergencies there is almost always a [[:meta:Stewards|steward]] on {{IRC|wikimedia-stewards}}. If you don't have an IRC client, click the green <sup>connect</sup> button to launch web-based IRC. |
* If in doubt, join {{IRC|wikipedia-en-revdel}} or failing that, in true emergencies there is almost always a [[:meta:Stewards|steward]] on {{IRC|wikimedia-stewards}}. If you don't have an IRC client, click the green <sup>connect</sup> button to launch web-based IRC. |
Revision as of 23:06, 22 August 2019
![]() | This page documents an English Wikipedia behavioral guideline. Editors should generally follow it, though exceptions may apply. Substantive edits to this page should reflect consensus. When in doubt, discuss first on this guideline's talk page. |
Treat all claims seriously
- Many threats are empty, but don't make that evaluation yourself – leave that responsibility to Foundation staff.
- If you are in immediate danger, call your local emergency services.
Contact the Wikimedia Foundation
Immediately email emergency
with details of the threat.
wikimedia.org
- This address is only for true emergencies and is monitored around the clock. For non-emergency issues, see Wikipedia:Contact us.
- You can also use Special:EmailUser/Emergency if you have an account with email enabled.
- Include the name of the page where the threat was made, or a diff.
- Avoid emailing other addresses or telephoning the Wikimedia Foundation office, as this creates confusion.
- Staff will typically acknowledge your email immediately.
- Staff will take appropriate action, such as tracing locations and contacting authorities.
Contact administrators
In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.
- Even if you are an administrator, notify other administrators.
- Use email, IRC, or other low-visibility methods. Avoid high-traffic noticeboards when reporting.
- If in doubt, join #wikipedia-en-revdel connect or failing that, in true emergencies there is almost always a steward on #wikimedia-stewards connect. If you don't have an IRC client, click the green connect button to launch web-based IRC.
- Also request oversight, as such posts often contain personal information requiring suppression.
Advice for administrators
- Threats of suicide or self-harm require discretion on the questions of blocking or removal of posts.
- Threats of violence against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be removed; consider also deleting the problematic revision from public view.
- If in doubt, email the office at
emergency
.wikimedia.org
External links
- A behind the scenes look at the Wikimedia Foundation’s emergency response system, User:Mdennis (WMF), September 22, 2014
- Crisis support resources curated by Wikimedia Foundation Support and Safety.